You will get Inbox & Message Management for Therapy Practices


Project details
I provide professional inbox and client message management for therapists and behavioral health practices.
I respond to website chats, emails, and social media messages, manage new client inquiries, schedule appointments, and ensure timely follow-up so no message goes unanswered.
With extensive experience in behavioral health administration, I understand the importance of professionalism, discretion, and clear communication. I follow your established workflows and response guidelines while maintaining a warm, client-centered tone.
This service is designed for solo providers and growing practices that want reliable, part-time support without hiring additional staff.
Please note: This service does not include clinical responses, advice, or handling of protected health information.
I respond to website chats, emails, and social media messages, manage new client inquiries, schedule appointments, and ensure timely follow-up so no message goes unanswered.
With extensive experience in behavioral health administration, I understand the importance of professionalism, discretion, and clear communication. I follow your established workflows and response guidelines while maintaining a warm, client-centered tone.
This service is designed for solo providers and growing practices that want reliable, part-time support without hiring additional staff.
Please note: This service does not include clinical responses, advice, or handling of protected health information.
Language
EnglishWhat's included
| Service Tiers |
Starter
$300
|
Standard
$500
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Number of Hours of Work | 30 | 60 | 120 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Weekend Coverage
+$100
Holiday Coverage
(+ 1 Day)
+$75About Angela
Inbox & Client Message Manager for Therapists | DM, Chat & Scheduling
New Lexington, United States - 7:56 am local time
With over 15 years of experience in healthcare and behavioral health administration, I understand the importance of professionalism, discretion, and timely communication when responding to potential and current clients.
I can support your practice by:
• Responding to website chat and contact form inquiries
• Managing Facebook and Instagram DMs
• Handling email inbox messages
• Scheduling and confirming appointments
• Following up with new client inquiries
• Flagging urgent or sensitive messages
I am detail-oriented, empathetic, and reliable, with experience working in fast-paced, high-pressure environments. I follow established scripts and workflows while maintaining a warm, professional tone that reflects your practice.
I offer part-time, ongoing inbox and message support with flexible availability, including evenings and weekends.
Let’s connect to see how I can support your practice and help ensure no client inquiry goes unanswered.
Steps for completing your project
After purchasing the project, send requirements so Angela can start the project.
Delivery time starts when Angela receives requirements from you.
Angela works on your project following the steps below.
Revisions may occur after the delivery date.
Review platforms and begin inbox management
Review messaging platforms, response guidelines, and escalation preferences. Begin inbox management and ongoing support.