You will get Inbox Reset & Customer Support Setup
Project details
You will get a clean, organized, and reliable customer email support setup that brings clarity back to your inbox and improves how your customers are supported.
I specialize in customer support, onboarding, and internal communication for remote teams. My approach is structured, detail-oriented, and human. I don’t just clean up inboxes. I create simple systems that help you respond faster, stay consistent, and avoid repeated issues.
This project is ideal if your inbox feels overwhelming, messages are slipping through the cracks, or customer communication lacks clarity. I focus on accuracy, tone, and follow-through so your customers feel supported and your team feels less stressed.
The work I deliver is thoughtful, practical, and designed to be easy to maintain after the project is complete.
I specialize in customer support, onboarding, and internal communication for remote teams. My approach is structured, detail-oriented, and human. I don’t just clean up inboxes. I create simple systems that help you respond faster, stay consistent, and avoid repeated issues.
This project is ideal if your inbox feels overwhelming, messages are slipping through the cracks, or customer communication lacks clarity. I focus on accuracy, tone, and follow-through so your customers feel supported and your team feels less stressed.
The work I deliver is thoughtful, practical, and designed to be easy to maintain after the project is complete.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Environmental, Events Planning, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Marketing & Advertising, Nonprofit, Retail & Wholesale, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$85
|
Standard
$120
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 5 | 8 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Scriptwriting
(+ 2 Days)
+$15
Social Media Replies
(+ 2 Days)
+$20
Live Chat Support
(+ 2 Days)
+$15Frequently asked questions
About Kezia
Multilingual Customer Support & Onboarding Specialist (EN/PT/ES)
Wenatchee, United States - 1:09 pm local time
Clients usually hire me when inboxes feel overwhelming, onboarding is unclear, or systems exist but aren’t being used consistently. I step in to bring structure, follow-through, and calm communication to customer-facing operations.
What I support teams with:
Email and chat customer support
Client onboarding and follow-ups
CRM updates and organization
Clear internal communication and documentation
I’m detail-oriented, reliable, and proactive. I don’t just answer messages — I build simple, repeatable systems so customer support runs smoothly and teams can focus on growth.
Languages: English (fluent) | Portuguese (native) | Spanish (professional)
Tools: HubSpot, Notion, Asana, ClickUp, Slack, Google Workspace
If you’re looking for someone you can trust with your customers and your systems, I’m ready to help.
Steps for completing your project
After purchasing the project, send requirements so Kezia can start the project.
Delivery time starts when Kezia receives requirements from you.
Kezia works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox Review & Setup
I review your inbox, understand your business context, and identify key issues affecting response time and organization.
Cleanup & Organization
I organize messages, set clear categories, and create a simple structure to manage incoming and pending conversations.