You will get Inbox Zero & Calendar Tune-Up (Rules, Labels, Booking Link)
Project details
I’ll organise your inbox and calendar so you start each day focused—not firefighting.
Pricing Tiers:
1. Starter — £75
Description: Email rules, 3 folders/labels, 1 email signature, 1-hour handover call.
Delivery Days: 2
2. Standard — £145
Description: Everything in Starter + priority labels, 5 canned replies, booking link (Calendly/Google/Outlook), 2-hour handover.
Delivery Days: 2
3. Premium — £275
Description: Everything in Standard + shared calendar setup, SOP PDF, 1-week follow-up check.
Delivery Days: 3
Pricing Tiers:
1. Starter — £75
Description: Email rules, 3 folders/labels, 1 email signature, 1-hour handover call.
Delivery Days: 2
2. Standard — £145
Description: Everything in Starter + priority labels, 5 canned replies, booking link (Calendly/Google/Outlook), 2-hour handover.
Delivery Days: 2
3. Premium — £275
Description: Everything in Standard + shared calendar setup, SOP PDF, 1-week follow-up check.
Delivery Days: 3
What's included
| Service Tiers |
Starter
$75
|
Standard
$145
|
Advanced
$275
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 3 days |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
24-hour Rush
+$40
Additional mailbox (same owner/company)
+$25
30-min live team training (up to 4 ppl)
+$25Frequently asked questions
About Mireia
Virtual Assistant & Customer Support | Data Entry, CRM, Zendesk
London, United Kingdom - 2:47 pm local time
What I do best:
- Customer Support (Email/Chat): Create macros, triage queues, resolve issues, and keep CSAT high in tools like Zendesk and Jira-linked workflows.
- Virtual Assistance: Inbox rules, calendar coordination across time zones, meeting notes/minutes, travel planning, and light docs/presentations.
- Data Entry & Cleaning: Accurate entry, deduping, formatting, lookups, and validation in Google Sheets/Excel; light SQL when needed.
- CRM & Process: Keep records clean, update statuses/notes, tag conversations, and prep weekly reports for stakeholders.
Why me:
- Client-facing & technical: Former Technical Account Manager serving global SaaS clients—used to debugging issues with Product/Engineering and keeping stakeholders informed.
- Tooling: Zendesk, JIRA, Google Workspace, Excel/Sheets, APIs & pixels familiarity, plus scripting/automation basics (HTML/CSS/JS/Python/SQL).
- Languages: Catalan & Spanish (native), English (bilingual), French/Italian/Portuguese (pro working). Ideal for EU/UK support.
Typical engagements:
- Set up Inbox Zero and calendar systems for busy founders
- Clean/standardise spreadsheets (SKUs, contacts, orders)
- Build Zendesk macros, help centre articles, and reporting snapshots
- Daily customer email handling (EN/ES/CAT + FR/IT/PT as needed)
Flexible availability for global teams. Let’s streamline your ops and delight your customers.
Steps for completing your project
After purchasing the project, send requirements so Mireia can start the project.
Delivery time starts when Mireia receives requirements from you.
Mireia works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff (Day 0)
Access + quick call; confirm rules/labels & calendar blocks.
Implementation (Day 1)
Build rules/labels, canned replies, booking link, color-coding.