You will get Auto Insurance Claims Specialist | $120K+ Recovered
Project details
Delayed or denied auto insurance claims can cost you thousands and create unnecessary stress.
I’m an experienced Auto Insurance Claims Specialist with 5+ years of experience handling USA auto insurance claims from start to finish. I have directly communicated with major USA insurance companies, including State Farm, GEICO, Progressive, and Liberty Mutual, by phone and email, and understand the complete claims process from accident reporting and documentation to inspections, approvals, repairs, and final settlement.
What I Handle:
• Accident details, vehicle information, photos & documents
• Claim preparation and submission
• Insurance company & adjuster communication
• Claim tracking and approval follow-ups
• Inspections, repairs & payment coordination
• Accident, total loss, fire, theft & third-party claims
• Customer updates throughout the process
Experience:
• 15+ years automotive experience
• $120K+ successfully recovered
• Strong knowledge of vehicle repairs & claims
My goal: reduce delays, handle paperwork, keep customers informed, and move claims toward successful settlement.
If you’re looking for an experienced USA Auto Insurance Claims Specialist, let’s connect.
I’m an experienced Auto Insurance Claims Specialist with 5+ years of experience handling USA auto insurance claims from start to finish. I have directly communicated with major USA insurance companies, including State Farm, GEICO, Progressive, and Liberty Mutual, by phone and email, and understand the complete claims process from accident reporting and documentation to inspections, approvals, repairs, and final settlement.
What I Handle:
• Accident details, vehicle information, photos & documents
• Claim preparation and submission
• Insurance company & adjuster communication
• Claim tracking and approval follow-ups
• Inspections, repairs & payment coordination
• Accident, total loss, fire, theft & third-party claims
• Customer updates throughout the process
Experience:
• 15+ years automotive experience
• $120K+ successfully recovered
• Strong knowledge of vehicle repairs & claims
My goal: reduce delays, handle paperwork, keep customers informed, and move claims toward successful settlement.
If you’re looking for an experienced USA Auto Insurance Claims Specialist, let’s connect.
Purpose
BusinessIndustry
Business Services & Consulting, Logistics & Supply Chain Management, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$400
|
Advanced
$650
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Frequently asked questions
2 reviews
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This project doesn't have any reviews.
HG
Hudson G.
Aug 12, 2026
Automotive Service Advisor – Customer Support & Repair Updates
Thank you, Raza, for completing the task so quickly and professionally. I really appreciate your knowledge of the automotive industry and repair process. You quickly understood our workflow, handled customer calls professionally, keeping our customers informed throughout the process. You made things much easier for our team, and I would definitely hire you again.
TB
Trevor B.
Jan 27, 2026
Automotive Service Advisor (Remote / Virtual)
Raza is an outstanding Automotive Virtual Assistant. Clear communicator, highly professional, and delivered exactly what we needed with top-quality work. I will gladly hire him again — highly recommended!
About Muslim
Automotive Virtual Assistant | Auto Service Advisor | Insurance Claims
100%
Job Success
Lahore, Pakistan - 7:31 am local time
I also have experience handling USA auto insurance claims and towing operations, including tow dispatch, driver coordination, ETA management, and customer communication.
Auto Repair & Service Advisor Support
I understand the complete auto repair shop workflow, from customer intake and vehicle concerns to diagnostics, repair recommendations, parts coordination, customer updates, and final delivery. I also have experience communicating with major USA auto parts suppliers such as AutoZone and O'Reilly Auto Parts, and working with software including Tekmetric, Podium, SAP, and Orion.
I can help with:
• Handling incoming customer calls and understanding vehicle concerns
• Explaining repair recommendations and repair status
• Coordinating repairs with technicians
• Coordinating parts and following up with suppliers
• Providing customer updates, estimates, and repair progress
• Supporting day-to-day administrative tasks
USA Auto Insurance Claims
I have 5+ years of experience handling USA auto insurance claims, including experience communicating with major insurance companies such as State Farm, GEICO, Progressive, and Liberty Mutual.
I can assist with:
• Collecting accident, vehicle, and customer information
• Gathering photos and required documents
• Preparing and submitting claims
• Communicating with insurance companies and adjusters
• Coordinating inspections and claim approvals
• Following up on repairs, payments, and outstanding claims
Although I’m new to Upwork, I’m not new to the work. I have supported USA-based automotive businesses remotely through direct collaborations and referrals.
If you’re looking for reliable automotive support from someone who understands USA auto repair operations and can work independently, I’m ready to support your team.
Available 40+ hours/week and ready to start immediately.
Steps for completing your project
After purchasing the project, send requirements so Muslim can start the project.
Delivery time starts when Muslim receives requirements from you.
Muslim works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Claim Review & Document Collection
I review all claim details and required documents from you, such as incident reports, photos, and insurance policy, to ensure everything is complete before submission.
Claim Submission to Insurance Company
I prepare and submit the claim (FNOL) along with all necessary evidence to the insurer and confirm receipt to start the claim process.