You will get insurance eligibility and benefits verification for your patients
Project details
Incomplete insurance verification can lead to unexpected patient costs, preventable denials, delayed care, and added front-office workload.
I provide accurate insurance eligibility and benefits verification for private practices, behavioral health/psychiatry, specialty clinics, telehealth providers, and growing healthcare teams.
Depending on your package, I verify and document:
• Active eligibility & coverage dates
• Plan type & network status
• Copay, deductible, coinsurance, OOP costs
• Visit limits & service-specific benefits
• Telehealth coverage
• Referral & prior authorization requirements
• Payer verification method & reference details
You receive a clear Verification of Benefits report that flags coverage concerns and next steps. Findings can be entered into your EHR/EMR with secure access.
As a licensed Pharmacist and HIPAA-trained Medical Virtual Assistant, I understand payer workflows and documentation standards.
Note: verification reflects payer info at the time of inquiry and does not guarantee payment.
Contact me for urgent same-day requests, unusual payers, multiple services, or large backlogs.
I provide accurate insurance eligibility and benefits verification for private practices, behavioral health/psychiatry, specialty clinics, telehealth providers, and growing healthcare teams.
Depending on your package, I verify and document:
• Active eligibility & coverage dates
• Plan type & network status
• Copay, deductible, coinsurance, OOP costs
• Visit limits & service-specific benefits
• Telehealth coverage
• Referral & prior authorization requirements
• Payer verification method & reference details
You receive a clear Verification of Benefits report that flags coverage concerns and next steps. Findings can be entered into your EHR/EMR with secure access.
As a licensed Pharmacist and HIPAA-trained Medical Virtual Assistant, I understand payer workflows and documentation standards.
Note: verification reflects payer info at the time of inquiry and does not guarantee payment.
Contact me for urgent same-day requests, unusual payers, multiple services, or large backlogs.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 4 days |
Frequently asked questions
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AA
Alex A.
Jan 31, 2024
Crypto App Tester
About Chinonyerem
Medical Virtual Assistant
Lagos Island, Nigeria - 9:02 am local time
Appointment scheduling piles up. Insurance verification lags. Prior authorizations stall. Documentation falls behind. Your clinical team loses time they should be spending on patient care.
I'm Nonye, a licensed pharmacist and HIPAA-certified Medical Virtual Assistant with 4 years of healthcare experience. Unlike a general VA, I bring clinical training to the administrative work behind your practice, medical terminology, medications, ICD-10 and CPT codes, payer requirements, and documentation accuracy aren't things I learned on the job. They're things I already know.
You're not just hiring someone to enter data or answer the phone. You're hiring someone who:
✔ Understands clinical context well enough to catch errors before they become problems
✔ Speaks the language of both patients and providers
✔ Handles PHI with real HIPAA fluency, not a certificate checkbox
✔ Can take ownership of scheduling, verification, and documentation without hand-holding
✔ Brings a track record of measurable results, not just task lists
I support private practices, behavioral health and psychiatry clinics, specialty clinics, telehealth providers, and home health care practices that need dependable, long-term administrative support.
PATIENT INTAKE, SCHEDULING & COMMUNICATION
• New-patient intake, registration, and demographic data entry
• Appointment scheduling, rescheduling, confirmations, and multi-provider calendar management
• Appointment reminders, waitlist management, and no-show follow-up
• Patient portal messaging, phone support, and email communication
• Patient inquiries, post-visit follow-up, and prescription refill coordination
INSURANCE VERIFICATION, PRIOR AUTHORIZATION & BILLING SUPPORT
• Insurance eligibility and benefits verification (Medicare, Medicaid, Aetna, UnitedHealthcare, Cigna, BCBS, Humana)
• Prior authorization and reauthorization requests
• Authorization status tracking and payer follow-up
• Medical billing support, charge entry, and claims submission (CMS-1500)
• Claims follow-up, denial tracking, and denial resolution
• Payment posting and ERA/EOB review
EHR/EMR & HEALTHCARE ADMINISTRATIVE SUPPORT
• EMR data entry, chart preparation, and patient-record updates
• Clinical documentation support and medical records management
• Referral processing, tracking, and provider coordination
• HIPAA-compliant handling of protected health information
• Inbox management, task coordination, and process documentation
TOOLS & PLATFORMS
EHR/EMR: Athenahealth/athenaOne, TherapyNotes, OptiMantra, DrChrono, Tebra/Kareo, SimplePractice
Insurance & Billing: Availity, CoverMyMeds, CMS-1500, ICD-10, CPT, ERA/EOB, payer portals
Administrative: Google Workspace, Microsoft 365, Excel, Slack, Microsoft Teams, Calendly, Notion
RESULTS I'VE DELIVERED
✔ Reduced patient no-show rates by approximately 35% through structured scheduling and proactive reminders
✔ Reduced insurance verification backlogs by 25% by completing eligibility checks ahead of appointments
✔ Maintained 98% EHR documentation accuracy across multiple providers and practice-management systems
⭐ WHY CLIENTS CHOOSE ME
✔ Licensed pharmacist with clinical training most VAs don't have
✔ HIPAA-certified with real understanding of PHI handling, not just a certificate
✔ Proven, measurable results, not just task completion
✔ Available during U.S. business hours for ongoing, long-term support
✔ Clear, proactive communication with patients, providers, and staff
If you need a Medical Virtual Assistant who takes real ownership of scheduling, insurance verification, prior authorizations, and EMR workflows, someone who understands the clinical side, not just the admin side, send a direct message, click "Invite to Job," or "Hire Me Now" to get started.
Let's talk about where your practice needs support, and how I can take that weight off your team.
-Nonye
Steps for completing your project
After purchasing the project, send requirements so Chinonyerem can start the project.
Delivery time starts when Chinonyerem receives requirements from you.
Chinonyerem works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements and access review
I review the practice instructions, service information and required system access.
Eligibility verification
I verify active coverage, dates, plan type and network participation.