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You will get knowledgeable and experienced customer service professional

Charity M.Status: Offline
Charity M.
5.0
Preview image

Let a pro handle the details

Buy Customer Support services from Charity, priced and ready to go.
Charity M.Status: Offline
Charity M.
5.0
Preview image

Let a pro handle the details

Buy Customer Support services from Charity, priced and ready to go.

Project details

I have over a decade years experience in customer service delivery. Five of them have been in management and social media management roles. Throughout my career, I have developed exceptional communication and problem-solving skills, allowing me to provide outstanding service to customers. I can effectively listen to customer concerns, empathize with their situations, and work diligently to find the best solutions.

I am comfortable working under pressure and able to stay calm and focused in high-stress situations, ensuring that customers receive the attention and support they need.

Additionally, I excel in finding or creating solutions to complex or simple situations to prevent customer frustration. I believe I would be an excellent addition to your organization.

Let's connect and see how I can help you and your business!
Language
English

What's included $5

These options are included with the project scope.

$5
  • Delivery Time 20 days
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10
5.0
1 review
100% Complete
(1)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

MT

Margaret T.
5.00
Jan 17, 2020
Story / tales writers in English Very nice work done. Will be working again with Charity. I recommend!
Charity M.Status: Offline

About Charity

Charity M.Status: Offline
Creative and Engaging SEO Content Writer
5.0  (1 review)
Nairobi, Kenya - 12:07 am local time
"Charity goes the extra mile for the best customer experience, she is very self-driven and self-managing. Whenever there is work to be done in her department, she does not wait to be assigned the work nor does she hesitate to do it even when it falls outside of her daily targets/assigned duties." From my annual Review.


Customer service offers an opportunity for company growth; when done right, it builds customer loyalty. I offer a bridge between company goals and customer expectations, allowing the two factions to benefit and grow mutually.

I have 7 years of experience in Customer service, 3 of which have been responding to queries and comments on Social media channels. Working on the social media scene has helped nurture my skills in public relations. There has been a great need to stay updated on all news circulating in this scene due to the spread of fake news.

I would love to offer my skills and expertise and help grow your business.

Steps for completing your project

After purchasing the project, send requirements so Charity can start the project.

Delivery time starts when Charity receives requirements from you.

Charity works on your project following the steps below.

Revisions may occur after the delivery date.

Audit

The client checks the completed work and sends communication for any adjustments

Review the work, release payment, and leave feedback to Charity.