You will get Live Chat & Email Handling and Customer Support Specialist Services
Project details
Deliver professional, reliable, and friendly customer support to keep your clients happy and loyal!
I’m Arslan Arshad, a Customer Support Specialist with 4+ years of experience in providing top-notch support via Live Chat, Email, and Technical channels. Whether you run an e-commerce store, SaaS platform, or service-based business, I’ll help you manage customer inquiries, resolve issues, and represent your brand with professionalism.
This project includes:
Fast and friendly Live Chat & Email Support
Tier 1 Technical Assistance and troubleshooting
CRM tools like Zendesk, Freshdesk, Intercom, Zoho & HubSpot
Support across multiple time zones (US, UK, AUS, etc.)
Clear communication, daily updates & full confidentiality
Let’s work together to deliver a seamless, positive customer experience for your business.
I’m Arslan Arshad, a Customer Support Specialist with 4+ years of experience in providing top-notch support via Live Chat, Email, and Technical channels. Whether you run an e-commerce store, SaaS platform, or service-based business, I’ll help you manage customer inquiries, resolve issues, and represent your brand with professionalism.
This project includes:
Fast and friendly Live Chat & Email Support
Tier 1 Technical Assistance and troubleshooting
CRM tools like Zendesk, Freshdesk, Intercom, Zoho & HubSpot
Support across multiple time zones (US, UK, AUS, etc.)
Clear communication, daily updates & full confidentiality
Let’s work together to deliver a seamless, positive customer experience for your business.
What's included $500
These options are included with the project scope.
$500
- Delivery Time 30 days
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
About Arslan
Customer Support Specialist |Phone & Live Chat Expert | Client Success
Fort Abbas, Pakistan - 5:02 pm local time
✅ Here’s What I Bring to Your Business:
• Phone Support: Clear, confident, and courteous phone support customized for international clients in the US, UK, and beyond.
• Live Chat & Email Support: Timely and engaging communication that keeps customers informed, satisfied, and loyal.
• Technical Support: Skilled in handling Tier 1 & 2 technical issues, including SaaS tools, mobile apps, and e-commerce platforms.
• CRM & Support Tools: Proficient with Zendesk, Freshdesk, Zoho Desk, Gorgias, Intercom, Shopify, HubSpot, Salesforce, and others.
• Sales Assistance & Upselling: Able to spot customer needs and guide them toward solutions—boosting both satisfaction and sales.
• Flexible Scheduling: Open to working across various time zones, including evenings and weekends based on client needs.
🌍 Experience Highlights:
• Provided outstanding customer support for international service-based companies via Upwork and direct contracts.
• Handled bookings, solved inquiries, resolved escalations, and contributed to long-term customer retention and satisfaction.
• Comfortable following SOPs, working independently, and maintaining consistency in support quality.
No matter if you’re running an online store, a wellness service, or a tech business — I’ll ensure your customers receive prompt, polite, and professional support at every step.
📩 Let’s connect and build a customer support experience your clients will truly appreciate.
Steps for completing your project
After purchasing the project, send requirements so Arslan can start the project.
Delivery time starts when Arslan receives requirements from you.
Arslan works on your project following the steps below.
Revisions may occur after the delivery date.
Expert Customer Support | Chat, Email & Tech Support – 4+ Yrs