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You will get Logistics Support in Action: Tracking, Docs & Customer Comms

Hatim O.Status: Offline
Hatim O. Hatim O.
Preview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Hatim, priced and ready to go.
Hatim O.Status: Offline
Hatim O. Hatim O.
Preview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Hatim, priced and ready to go.

Project details

Customer Support & Logistics Specialist with hands-on experience managing transport operations, shipment tracking, and customer communication for international freight. I combine strong administrative skills (data entry, SAP TM/ERP systems, Excel) with real logistics coordination — customs documentation, carrier communication, and order-to-delivery tracking.

I help logistics companies, freight forwarders, and e-commerce businesses stay organized and keep customers informed, reducing delays and response times.

Core skills:

Customer Support (Email & Live Chat)
Logistics Coordination & Shipment Tracking
SAP TM / ERP Data Entry
Customs Documentation (CMR, BL, Invoices)
Excel & Google Sheets Reporting

Based in Tangier, Morocco — available to support clients across Europe and North Africa on flexible hours.
Purpose
Business
Industry
Data Analytics, Ecommerce, Events Planning, Logistics & Supply Chain Management, Manufacturing & Storage, Telecommunications, Transportation & Automotive, Writing & Publishing
Language
English
What's included
Service Tiers Starter
$30
Standard
$50
Advanced
$85
Delivery Time 2 days 4 days 6 days
Number of Hours of Work
369
Scriptwriting
-
-
Summary Report
Social Media Replies
-
-
Email Support
Live Chat Support
-
Optional add-ons You can add these on the next page.
Fast Delivery
+$15 - $50
Additional Hour of Work
+$12
Scriptwriting (+ 1 Day)
+$5
Social Media Replies (+ 1 Day)
+$7
Live Chat Support (+ 1 Day)
+$12

Frequently asked questions

Hatim O.Status: Offline

About Hatim

Hatim O.Status: Offline
Customer Support & Logistics Specialist | Virtual Assistant
Tangier, Morocco - 7:34 pm local time
I’m a Customer Support and Logistics Specialist experienced in supporting customers, managing transport operations, and handling administrative and data-related tasks. Whether you need help with customer service, virtual assistance, data entry, or logistics coordination, I can help.

Experienced in Customer Service, Logistics Management, Transportation & Warehousing, and Data Entry
Skilled in Excel, Google Sheets, SAP/ERP, shipment tracking, and administrative support
Languages: Arabic (Native), English (Advanced), French (Professional), Spanish (Basic), German (Basic)
Detail-oriented, organized, adaptable, and quick to learn new tools and processes
Clear and regular communication is important to me, so let’s keep in touch.

Steps for completing your project

After purchasing the project, send requirements so Hatim can start the project.

Delivery time starts when Hatim receives requirements from you.

Hatim works on your project following the steps below.

Revisions may occur after the delivery date.

Review Requirements

Review shipment/order details and client requirements to confirm scope, systems used, and communication preferences before starting.

Set Up Tracking Sheet

Create or update a shipment tracking sheet (Excel/Google Sheets) with all relevant order, carrier, and status information.

Review the work, release payment, and leave feedback to Hatim.