You will get Medical Office Scheduling & Patient Communication | HIPAA Compliant
Project details
I bring real medical office experience to your team such as handling scheduling, patient communication, insurance details, and administrative tasks with accuracy and professionalism. My background as a medical receptionist sets me apart from general VAs, giving you reliable, HIPAA compliant support tailored to healthcare needs.
Industry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$100
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Revisions | 1 | 1 | 2 |
Number of Hours of Work | 1 | 2 | 3 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20 - $30About Caitlin
Healthcare & Administrative Assistant
Knoxville, United States - 2:28 pm local time
I’ve worked in both healthcare and operations, giving me a balanced skillset in medical office tasks, patient communication, administrative logistics, and organized workflow management.
What I can help you with:
Healthcare & Medical Admin :
Patient scheduling + calendar coordination
Insurance verification
Prior authorizations, denials, approvals, and appeals
Collecting payments and managing refunds
Organizing and maintaining medical records
HIPAA-conscious communication and documentation
Administrative & Business Support :
Inbox and message management
Data entry and document organization
Customer service & phone support
Appointment reminders and follow-up calls
Process organization and task tracking
Operations Background (Retail/Office) :
Training and supervising staff
Maintaining schedules and shift organization
Handling financial audits, deposits, and reporting
Ensuring smooth daily operations and customer satisfaction
Why clients enjoy working with me :
Clear communicator - professional, friendly, and patient
Organized and fast - I keep projects moving
Reliable - I’m consistent, calm under pressure, and detail-oriented
Flexible - able to support both healthcare and general business needs
If you need a dependable admin or medical support assistant who communicates well, stays organized, and takes care of the details.
Let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Caitlin can start the project.
Delivery time starts when Caitlin receives requirements from you.
Caitlin works on your project following the steps below.
Revisions may occur after the delivery date.
Review
Begin going over your desired workflow and instructions with you.
Shared Access
I need access to your scheduling and EHR systems.