You will get Medical Virtual Assistant and Care Coordinator
Project details
You will receive reliable virtual assistance with EMR/EHR management, streamlined workflows, HIPAA-compliant communication, timely responses, secure access, onboarding support, and consistent daily coverage—all delivered with the expertise and clinical insight of a registered nurse, ensuring accuracy and proactive support that sets me apart from others.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
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ED
Ernestas D.
May 5, 2026
Nigerian Pidgin Transcribers Needed
About Nmachukwu
RN | Medical Virtual Assistant | EMR Data entry,Prior Auth & Insurance
Aba, Nigeria - 10:23 am local time
That clinical background means I don't just enter data — I understand what the data means. I catch errors others miss. I communicate with patients the way a healthcare professional should. And I handle sensitive medical information with the kind of HIPAA compliance that only comes from real clinical experience.
I work with physicians, telehealth providers, mental health practitioners, physical therapists, chiropractors, and small healthcare teams (1–9 staff) who need a reliable, medically-trained virtual assistant to keep their practice running smoothly — without the overhead of a full-time hire.
🏥 EMR/EHR Management & Medical Records:
I provide accurate EMR data entry, EHR documentation, and medical records management across platforms including SimplePractice, DrChrono, TherapyNotes, Cliniko and Halaxy. I maintain audit-ready, HIPAA-compliant records with zero tolerance for documentation errors.
đź“… Patient Scheduling & Appointment Management:
I manage end-to-end patient scheduling, appointment setting, calendar management, patient intake, onboarding, visit reminders, and follow-up communications — reducing no-shows and keeping your patient flow consistent.
đź“‹ Medical Billing, Coding & Insurance:
I support medical billing and coding, insurance verification, prior authorization, pre-authorization requests, claims submission, and reimbursement tracking through platforms like CoverMyMeds, Availity, and insurance portals — helping practices maintain clean financial operations.
đź“ž Patient Communication & Customer Service:
I handle inbound and outbound patient calls, email communication, live chat support, prescription refill requests, patient inquiries, and complaint resolution — always with professionalism, empathy, and clinical awareness.
đź“ť Medical Transcription & Clinical Documentation:
I provide accurate medical transcription, SOAP note formatting, clinical documentation support, and procedure note entry — ensuring providers spend less time on paperwork and more time with patients.
đź”’ HIPAA Compliance & Data Security:
All work is conducted in full compliance with HIPAA regulations, data security standards, and patient confidentiality protocols. Zero privacy violations across all patient interactions and documentation.
đź’» Healthcare Software & Tools:
SimplePractice · DrChrono · Halaxy · TherapyNotes · CoverMyMeds · Availity · Cliniko · Athenahealth · RingCentral · Spruce · Practice Better · Google Workspace · Microsoft Office · Asana · Trello · Monday .com . Zoom for Healthcare · WhatsApp Business
👩‍⚕️ My Background
I hold a Bachelor of Science in Nursing (BSN) from Abia State University and completed specialized Medical Virtual Assistance training through MedVa Launchpad and Digital Doctor. I bring 5 years of hands-on clinical experience as an RN — giving me a level of medical knowledge and professional judgment that goes far beyond standard virtual assistance.
I am detail-oriented, proactive, and deeply committed to HIPAA-compliant, patient-centered support. I help healthcare providers reduce administrative burden, improve operational efficiency, and deliver better patient experiences — remotely.
📩 Ready to work with a medically-trained Virtual Assistant who understands your world? Send me an invite or message — I'd love to support your practicel
Steps for completing your project
After purchasing the project, send requirements so Nmachukwu can start the project.
Delivery time starts when Nmachukwu receives requirements from you.
Nmachukwu works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding
Review training materials, practice policies, and workflows.
Access & Setup
Gain secure EMR/EHR access and login credentials.