You will get Multilingual Customer Support and Client Relations Specialist


Project details
I provide exceptional chat support and customer communication, ensuring every interaction is professional, friendly, and efficient. I guarantee 100% clear and timely communication, so clients always know the status of their requests. My focus is on delivering high-quality customer service that leaves a positive impression every time.
Purpose
PersonalIndustry
Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Data Analytics, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Government & Public Sector, Lifestyle, Media & Entertainment, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$12
|
|---|---|---|---|
| Delivery Time | 5 days | 3 days | 2 days |
Number of Hours of Work | 40 | ||
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$13
Social Media Replies
(+ 5 Days)
+$7
Email Support
(+ 5 Days)
+$7
Live Chat Support
(+ 5 Days)
+$12About Daniela
Customer Service & Tech Support | Microsoft Office, Office Design
Stamboliyski, Bulgaria - 10:23 pm local time
I help founders and teams turn ideas into action through precise research, crisp communication, and reliable execution. My background pairs a BSc in Political Science (graduated with high honors) with formal training in economics and business, giving me analytical range and commercial awareness.
In Germany, I supported Enloc AG on a cross-border initiative, conducting research, mapping academic partners, organizing stakeholder workshops, and producing concise reports that moved decisions forward. In the United States, I thrived guest-facing in a high-volume environment, resolving complex inquiries with speed, empathy, and professionalism. Earlier roles in hospitality and administration sharpened my coordination, documentation, and process-improvement skills, so I can plug into your workflow and add value from day one.
How can I help:
-Research and insight briefs you can act on
-Partner/client outreach, meeting prep, and disciplined follow-ups
-Project coordination and presentation/report support
-Customer communication and service excellence in international contexts
-Languages & tools: Bulgarian (native), English (advanced), German (working proficiency); Microsoft Office.
You should expect clear updates, on-time delivery, proactive ownership, and a calm, solutions-first approach under pressure.
Steps for completing your project
After purchasing the project, send requirements so Daniela can start the project.
Delivery time starts when Daniela receives requirements from you.
Daniela works on your project following the steps below.
Revisions may occur after the delivery date.
Receive request from client
Specifications of work, specification of time for the project, instructions and payment. Small contract working for both sides and smooth comunication.