You will get On demand: Zendesk Support for Agents
Project details
I specialize in tailoring Zendesk to your brand's unique needs, streamlining workflows for efficiency, and empowering your team with training and tools. This ensures a seamless, professional customer experience that boosts satisfaction and loyalty.
Project Type
Customer Support, OtherWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 6 days |
Number of Revisions | 1 | 3 | 4 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $25
4 reviews
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AH
Alice H.
Nov 11, 2025
Full-Time Virtual Assistant for Ad Hoc Projects
JC
Jazmine C.
May 5, 2025
Virtual Assistant for Marketing Company
Peggy is amazing. I'd definitely hire her again!
DS
Damion S.
Nov 7, 2024
Sales Staff for Marketing Agency
MB
Matthew B.
Oct 25, 2024
Appointment Setter / Warm Lead Telemarketing (Basic + Comm)
Peggy embraced my project, asked all the right questions and undertook the task efficiently exceeding my expectations on call rate and success rate. Great job Peggy thanks! Will book again
About Peggy
Customer Service/ Sales-B2B and B2C/Social Media Manager
100%
Job Success
Abuja, Nigeria - 8:45 am local time
You've found her
My name is Peggy Iyoyin and I'm here because you want results-increased sales in business, building rapport and establishing relationships with potential clients. I specialise in helping both B2B and B2C businesses get qualified sales calls and meetings as well as closing deals using various strategies like market research, lead generation and specific outreach via preferred CRM tools and social media.
I help businesses of all sizes optimise their social media platforms by formulating strategic methods tailored to each client's unique needs through consistent, targeted community management and data-driven analysis. I not only enhance brand visibility but also cultivate relationships that convert to long term sales. Thus, my detailed and comprehensive approach to sales and social media management ensures that every interaction with every client contributes to the bottom line delivering tangible results over time.
Clients hire me to perform the following functions:
Email Marketing-I craft compelling emails tailored to each recipient by leveraging on a personalized approach that resonates on an individual level. My approach involves thorough research into the company's website and LinkedIn profiles allowing me to uncover key insights and common ground that establish a genuine connection. I create a seamless rapport between them and your company, fostering trusts and engagement from the outset.
Booking meetings: I specialize in booking meetings for B2B and B2C companies, I excel at connecting with your target audience in a genuine and non-salesy manner, converting leads into potential clients and ultimately driving sales through effective funnel management.
Lead generation/Company outreach: I help identify your target clients (dream clients), craft compelling messages, send outbound outreach messages, follow up on clients, having real human conversations with clients=scheduling meetings, sales call and strategy calls as well as growing social media platforms with highly engaging organic individuals
Why you should hire me?
I don't do average
Your success as a business or organisation is directly proportional to my success as a sales and customer representative, and I take that seriously.
You want to make sales and generate revenue, and I want to help you with that.
I look forward to hearing from you soon.
Expertise/Skills/Responsibilities
✅Inbound Calls
✅Cold Calls
✅Cold email outreach messages
✅Cold outreach / warm outreach messages
✅Setup strategy calls / sales meetings on behalf of sales team
✅Send personalised connection request, messages, etc. via LinkedIn or other channels
✅Sales Development Representative
✅Email marketing
✅Online Marketing and Advertising
✅Administrative tasks
✅Market Research
✅Assess customer data to determine ideal customer profiles
✅Identify new prospects via research and add to CRM
✅CRM Management via HubSpot, Spreadsheet or Google Sheet
✅Set up and execute email campaigns and LinkedIn outreach for customer acquisition
✅Update and organise marketing materials as needed, including case s
✅General Sales Development Support and Administration for Sales team
✅Coordinate and schedule regular meetings (kickoff, client checkpoints, etc.)
✅Email Communication
Industries
✅ Legal
✅ Real Estate
✅ Education
✅ Trust and Estate Planning
✅Start ups
✅ Investment Firms
✅ Hedge Funds
✅ Venture Capital
✅ Dental
✅ Business Coaching and Leadership Development
✅Restaurants
✅Speakers, authors, influencers and Trainers
✅ Fitness, Nutrition, Health and Wellness
✅Research
✅ Publications
✅ Recruiting Firms
Roles/Job Titles:
✅Appointment Setter
✅Email Marketer
✅Email Communication
✅Inbound leads
✅Outbound leads
✅Lead generator
✅Sales Development/Sales Cordinator
✅Sales Navigator
✅Social Media Sales
Tools/Software use:
✅Hubspot CRM
✅GoHighLevel
✅Circleloop
✅Slack
✅Google sheet, Google document
✅MS Office, MS Outlook
✅Zoom
✅ClickUp
✅TikTok
✅Notion
✅Zoom
✅Asana
✅Tiktok
✅Monday.com
✅and more....
Steps for completing your project
After purchasing the project, send requirements so Peggy can start the project.
Delivery time starts when Peggy receives requirements from you.
Peggy works on your project following the steps below.
Revisions may occur after the delivery date.
I’ll configure your Zendesk setup, ensuring proper ticket workflows.