You will get Email & Chat Support for Businesses And Education Friendly, Fast & Reliable
Project details
Are your customers leaving your website without getting help?
Let me support your business by providing real-time, professional chat support that keeps your visitors engaged and satisfied.
With my experience in customer service and a customer-first attitude, I will represent your brand with empathy, clarity, and speed. Whether you run an online store, a service-based business, or a startup, I’ll make sure your customers feel heard and supported.
Let me support your business by providing real-time, professional chat support that keeps your visitors engaged and satisfied.
With my experience in customer service and a customer-first attitude, I will represent your brand with empathy, clarity, and speed. Whether you run an online store, a service-based business, or a startup, I’ll make sure your customers feel heard and supported.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Cryptocurrency & Blockchain, Education, Events Planning, Fashion & Apparel, Financial Services, Gaming, Marketing & Advertising, Media & Entertainment, Photography, Sports & Fitness, Telecommunications, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$100
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 5 days | 6 days | 7 days |
Number of Hours of Work | 1 | 3 | 5 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Sylvester
Virtual Assistant | Customer Support Specialist
Warri, Nigeria - 6:11 pm local time
I believe that great support isn’t just about solving problems it’s about connecting with people. Whether it’s helping a customer navigate a platform or resolving a technical glitch, I am patience, professional, and add purpose to every conversation.
✅ Remote-Ready
✅ Trained in CRM & Tech Support
✅ Strong Communication & Emotional Intelligence
I’m open to remote support roles, customer success, and opportunities where great communication makes a difference.
Steps for completing your project
After purchasing the project, send requirements so Sylvester can start the project.
Delivery time starts when Sylvester receives requirements from you.
Sylvester works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation (Day 1)
🔹 We’ll discuss your business, goals, and chat support needs 🔹 You provide access to tools (e.g., Tawk.to, Crisp, Zendesk, etc.) 🔹 I review your FAQs, products/services, and customer tone
Setup & Onboarding (Day 1–2)
🔹 I set up or connect to your live chat platform 🔹 Test messages and workflows to ensure smooth operation 🔹 Create or review response templates and quick replies 🔹 Draft welcome message and script if needed