You will get Operations & Systems Management to Clear Chaos and Optimize Workflows
Top Rated
Project details
Are you a business owner spending hours managing internal chaos, sorting disorganized project boards, or manually moving data between apps? When your business infrastructure breaks down, growth stalls.
As a Top Rated operations specialist, I step in as your Systems Coordinator. I organize your day-to-day data pipelines, manage inbound communications, and use automation to keep your business running smoothly.
Here is exactly how I support your operations:
⚙️ INBOUND & PIPELINE COORDINATION
• Manage incoming client inquiries and routing them to the right team members.
• Coordinate founder calendars and meeting links to ensure zero scheduling friction.
• Organize client documentation, tracking milestones, and managing files.
📊 SYSTEMS & DATA MANAGEMENT
• Process data entry requests cleanly across Google Workspace.
• Design organized tracking spreadsheets or relational dashboards.
• Implement basic Make.com integrations to sync webforms to your databases.
📧 INBOX TRIAGE & COMMUNICATION
• Set up filtering systems and folder structures to clear out clutter.
• Prioritize client messages so no revenue leaks through the cracks.
Click a tier to streamline your business today!
As a Top Rated operations specialist, I step in as your Systems Coordinator. I organize your day-to-day data pipelines, manage inbound communications, and use automation to keep your business running smoothly.
Here is exactly how I support your operations:
⚙️ INBOUND & PIPELINE COORDINATION
• Manage incoming client inquiries and routing them to the right team members.
• Coordinate founder calendars and meeting links to ensure zero scheduling friction.
• Organize client documentation, tracking milestones, and managing files.
📊 SYSTEMS & DATA MANAGEMENT
• Process data entry requests cleanly across Google Workspace.
• Design organized tracking spreadsheets or relational dashboards.
• Implement basic Make.com integrations to sync webforms to your databases.
📧 INBOX TRIAGE & COMMUNICATION
• Set up filtering systems and folder structures to clear out clutter.
• Prioritize client messages so no revenue leaks through the cracks.
Click a tier to streamline your business today!
Project Type
Data Entry, Project Management, OtherWhat's included
| Service Tiers |
Starter
$60
|
Standard
$200
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $150
Additional Revision
+$25Frequently asked questions
19 reviews
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FS
Fiona S.
Jul 1, 2026
LinkedIn URLs
Hope was an excellent communicator and she worked efficiently and quickly. She always flagged issues and took initiative to work around blockers. I would 100% recommend working with Hope.
CF
Christian F.
Nov 9, 2025
Lead Generation | Email List Building
Hope was easily one of the best freelancers we've ever had the pleasure of working with! Wish we had the budget to bring her on as Director of Operations, because there's no doubt she would thrive in such a role!
MH
Magnus H.
Nov 8, 2025
Research a Longlist of Companies
NC
Nav C.
Oct 3, 2025
Virtual Assistant for Job Posting and Administrative Support
Amazing and very prompt.
MS
Mladen S.
Apr 24, 2025
Lead Generation based on conference attendees list
About Hope
Business Operations for Digital Agencies | Founder's Right Hand
100%
Job Success
Okrika, Nigeria - 12:47 am local time
Most of the time, it isn't a lack of effort or talent. It's onboarding that lives in the founder's head, leads falling through the cracks, hiring processes that reset with every new hire, inboxes filling up faster than they can be managed, calendars becoming chaotic, and too much happening across too many tools without a clear system behind it.
That's where I come in.
I help digital agencies build and run the operational layer behind their growth, from hiring and sales operations to systems, workflows, and automation.
I'm a Business Operations professional, Executive Assistant, and founder's right hand, helping founders and growing teams build the structure needed to execute efficiently. Whether it's business operations, executive support, administrative support, project coordination, sales operations, or workflow automation, I enjoy bringing order to fast-moving businesses and making sure nothing falls through the cracks.
Recent work includes:
• Reduced lead response time from 24 hours to 10 minutes by redesigning the lead management process.
• Built onboarding systems that removed founder bottlenecks and improved team consistency.
• Created sales pipeline dashboards with real-time visibility into leads and opportunities.
• Developed hiring SOPs and coordinated recruitment across multiple companies and teams.
• Managed executive inboxes, calendars, meeting scheduling, travel coordination, research, and cross-functional communication.
• Prepared proposals, contracts, follow-ups, and coordinated client onboarding through project delivery.
• Implemented workflow automations using Make, Zapier, HubSpot, and Airtable.
My background is in Business and People Operations. Before automation and analytics became part of my toolkit, I was already supporting founders as an Executive Assistant, managing business operations, coordinating projects, documenting processes, improving workflows, running hiring processes, and building SOPs from scratch.
I've managed the client journey from the first inquiry through qualification, follow-ups, proposal preparation, onboarding, and project delivery. I've worked closely with founders while they focused on business growth.
Whether you need an Executive Assistant, Business Operations Specialist, Operations Coordinator, Founder Support, Administrative Support, or someone who can combine executive support with systems and automation, I bring operational ownership, attention to detail, and a proactive approach to getting things done.
Core strengths include:
• Executive Support & Executive Assistance
• Business Operations
• Founder Support
• Administrative Support
• Sales Operations
• CRM Management (HubSpot)
• Calendar & Inbox Management
• Project Coordination
• Client Communication
• Hiring & Recruitment Coordination
• SOP Development & Process Documentation
• Workflow Design & Automation
• Make, Zapier, GoHighLevel (GHL), HubSpot, Airtable, ClickUp, Monday, Asana, Notion, Google Workspace & Google Sheets
If you're looking for someone who can keep your operations organized, support your day-to-day execution, and build systems that help your business scale, I'd love to discuss how I can help.
Steps for completing your project
After purchasing the project, send requirements so Hope can start the project.
Delivery time starts when Hope receives requirements from you.
Hope works on your project following the steps below.
Revisions may occur after the delivery date.
Operational Intake & Asset Review
I review your submitted workflow requirements, system accesses, or Loom video walkthroughs to fully understand your immediate bottlenecks.
System Triage & Workflow Execution
I actively execute your tasks, clear your administrative backlogs, build your tracking dashboards, or deploy your Make.com data integrations.