You will get Optical Customer Support VA for Eyewear, Prescriptions & Order Management
Project details
You will get professional optical customer support and administrative assistance tailored to eyewear businesses, optical practices, and telehealth vision providers.
With hands-on experience supporting optometry and ophthalmology clinics, I can help manage customer communications, review eyeglass prescriptions, monitor order workflows, maintain accurate records, and support day-to-day operations with accuracy and attention to detail. Whether you need inbox management, prescription review, order auditing, or telehealth support, you can expect organized, reliable, and customer-focused service.
With hands-on experience supporting optometry and ophthalmology clinics, I can help manage customer communications, review eyeglass prescriptions, monitor order workflows, maintain accurate records, and support day-to-day operations with accuracy and attention to detail. Whether you need inbox management, prescription review, order auditing, or telehealth support, you can expect organized, reliable, and customer-focused service.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Cristel
Virtual Assistant | Records Management | NDIS Admin Support
Managua, Nicaragua - 4:56 am local time
I can help with NDIS Service Agreements, participant onboarding, participant records, compliance documentation, rostering and scheduling, invoicing and billing support, as well as medical records requests, follow-ups, records review, data entry, document organization, customer service (chat support, order tracking, returns, refunds, and customer inquiries), and case tracking. I’m experienced with EHR and case management systems, Filevine, Dropbox, Xero, spreadsheets, and cloud-based document management. I’m also comfortable handling confidential information with accuracy, attention to detail, and professionalism.
Steps for completing your project
After purchasing the project, send requirements so Cristel can start the project.
Delivery time starts when Cristel receives requirements from you.
Cristel works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Workflow Review
I review your support procedures, communication standards and operational workflows.
Customer Support & Administrative Tasks
Customer inquiries, order reviews, documentation and administrative responsibilities are handled according to your guidelines.