You will get Personalized Customer Support Services(Email & Chat)
Top Rated
Top Rated
Project details
If you're in search of an exceptional, dedicated, and self-motivated professional who embodies outstanding work ethics, you've just found the right match.
My commitment is to provide you with tailored and delightful customer service and support across various channels:
š§ Email Support
š¬ Live Chat Assistance
š± Social Media Engagement
My goal is to not only meet but exceed your expectations by delivering efficient and dependable support services. Here's why you should choose me:
š Quality Assurance: I guarantee top-notch service.
š Swift Responses: Your concerns will be addressed promptly.
š High-Quality Work: I consistently deliver excellence.
ā±ļø Punctuality: Count on me for timely service.
As an expert in providing professional, efficient, and top-tier service to a diverse range of businesses across various platforms, I'm well-versed in tools like Google Sheets, Microsoft Office, and Freshdesk.
Earning your trust and establishing a strong professional rapport with you is my utmost priority. It would be an absolute pleasure to collaborate with you on this project, ensuring your complete satisfaction with our partnership.
My commitment is to provide you with tailored and delightful customer service and support across various channels:
š§ Email Support
š¬ Live Chat Assistance
š± Social Media Engagement
My goal is to not only meet but exceed your expectations by delivering efficient and dependable support services. Here's why you should choose me:
š Quality Assurance: I guarantee top-notch service.
š Swift Responses: Your concerns will be addressed promptly.
š High-Quality Work: I consistently deliver excellence.
ā±ļø Punctuality: Count on me for timely service.
As an expert in providing professional, efficient, and top-tier service to a diverse range of businesses across various platforms, I'm well-versed in tools like Google Sheets, Microsoft Office, and Freshdesk.
Earning your trust and establishing a strong professional rapport with you is my utmost priority. It would be an absolute pleasure to collaborate with you on this project, ensuring your complete satisfaction with our partnership.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Education, Food & Beverage, Lifestyle, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 8 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
4 reviews
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AO
Atieno O.
May 13, 2026
Virtual Assistant Needed
Some hires are exceptional. Everline is that person. She has been so instrumental in supporting our administrative tasks and operations over the years. She is conscientious and extremely easy to work with (but forthright) and so organized. Without her, we would not have succeeded as we did. We recommend her highly and without reservation. Hiring Everline is one of the best decisions you could make for your business.
KV
Kara V.
Oct 15, 2025
Virtual Assistant
MJ
Mwaa J.
Oct 16, 2022
You will get Outstanding Virtual Administrative Services.
Everline was quick to response, delivering the work ahead of schedule. Excellent output as per guidelines provided. I recommend Everline's skill set on data entry for assured quality output.
MJ
Mwaa J.
Sep 14, 2022
You will get Outstanding Virtual Administrative Services.
Instructions were followed to the letter producing quality output. She was able to do in depth research above and beyond the requirements. I highly recommend Everline's services as she has proven to be reliable.
About Everline
Virtual Assistant | Admin Support | E-commerce Customer Service
100%
Job Success
Nairobi, KenyaĀ - 7:23 pm local time
I support growing online businesses by delivering structured administrative assistance and high-quality customer support. My goal is to simplify operations, improve response times, and create positive customer experiences that strengthen brand loyalty.
I combine strong organizational skills, attention to detail, and mastery of digital tools to support remote teams, and uphold the highest standards of confidentiality and professionalism.
š»Administrative Support
š¶Assisting with invoicing to ensure accurate billing and payment processing
š¶Converting and organizing files for easy document management
š¶Conducting internet research to gather relevant business information
š¶Managing inboxes, organizing emails, and responding promptly
š¶Maintaining calendars and scheduling appointments
š¶Sending reminders and following up on tasks and deadlines
š¶Accurate data entry and record management
ššļø E-commerce Customer Support
š·Customer email, chat, and phone support
š·Order tracking, processing, and delivery updates
š·Handling returns, refunds, and exchanges according to store policies
š·Resolving customer complaints professionally
š·Managing claims and chargebacks
š·Shopify ,Amazon and TikTok platform support
š·CRM and helpdesk tools such as Zendesk and Gorgias
š·Social media customer engagement
If you are after a dependable, detail-oriented Virtual Assistant who can streamline your operations and deliver exceptional support to your clients, Iām ready to help.
š¬ Feel free to reach out ā I look forward to contributing to your teamās success!
With Care + Respect,
Everline
Steps for completing your project
After purchasing the project, send requirements so Everline can start the project.
Delivery time starts when Everline receives requirements from you.
Everline works on your project following the steps below.
Revisions may occur after the delivery date.
Email & Chat Support
Receive work from the client Delivery within the time and day specified Send work to the client for approval and review.