You will get phone,email,chat tech support/customer support
Project details
I can provide
Zendesk
Help Scout
Amazon
Monday
ClickUp
Shopify
Oberlo
Google Workspace
Trello
TMS
FreshDesk
Freedcamp
Zoho Desk
OSTickets
HubSpot
Basecamp
Salesforce
Shipstation
BigCommerce
Woocommerce
Slack
LastPass
Dropbox
PDF Editing
WordPress
NameCheap
FreshBooks
Zendesk
Help Scout
Amazon
Monday
ClickUp
Shopify
Oberlo
Google Workspace
Trello
TMS
FreshDesk
Freedcamp
Zoho Desk
OSTickets
HubSpot
Basecamp
Salesforce
Shipstation
BigCommerce
Woocommerce
Slack
LastPass
Dropbox
PDF Editing
WordPress
NameCheap
FreshBooks
Purpose
BusinessIndustry
Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$8
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 40 | 48 | 56 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$2
27 reviews
(21)
(6)
(0)
(0)
(0)
This project doesn't have any reviews.
SS
Sara S.
Sep 15, 2020
Account manager/Phone/chat/email customer support/Customer service/purchasing 4$/hour max
Great employee, would recommend
BC
Bruce C.
Oct 14, 2019
Fast, Efficient and Excellent Customer Support Staff for Email and Chat
Mkamran is a great person to work with, he's reponsible and has a great positive attitude. We hope to have another opening for him in the future.
BV
Brad V.
Feb 27, 2019
Customer Service Representative
Was excellent working with Kamran- very professional, and a great person all around. Regrettably, we needed to downsize our Customer Support team and were forced to end the contract.
Highly recommended freelancer! Capable, communicative, prompt, and polite.
Highly recommended freelancer! Capable, communicative, prompt, and polite.
BC
Brielle C.
Feb 20, 2019
Dispatcher / Load monitor - Overnight/Weekend shifts
SF
Scott F.
Sep 11, 2018
Customer Service | Phone | Email
Our needs changed so we had to eliminate this opening. Best of luck to Mkamran!
About Mkamran
Customer & Tech Support Specialist | Shopify, WordPress, CRM Expert
100%
Job Success
Islamabad, Pakistan - 10:20 pm local time
I have extensive experience working with industry-leading tools such as Zendesk, Help Scout, Freshdesk, Zoho CRM, Intercom, LivePerson, HubSpot, Salesforce, Monday, ClickUp, Trello, Basecamp, and Slack, enabling me to seamlessly integrate into existing workflows. I am equally comfortable handling 24/7/365 support environments, technical troubleshooting, and dispatching tasks according to business needs.
On the technical side, I provide support for WordPress websites, including theme installation, plugin updates, content editing, and basic site management. I also assist with domain registration (Namecheap), PDF editing, and general administrative tasks using Google Workspace, Dropbox, LastPass, and FreshBooks.
My eCommerce experience includes working with Shopify, WooCommerce, BigCommerce, Oberlo, Amazon, and ShipStation, where I’ve supported order processing, customer inquiries, refunds, and backend operations.
I am proactive, dependable, and committed to clear communication. My goal is to help businesses run smoothly by providing professional support that improves customer experience and saves time.
Services I offer include:
Customer Support (Live Chat, Email, Phone)
Technical Support & Dispatching
Inbound Phone Support
WordPress Management (themes, plugins, content updates)
eCommerce Support (Shopify, Amazon, WooCommerce, BigCommerce)
CRM & Ticketing System Management
Administrative & Virtual Assistance
Let’s work together to deliver exceptional support and keep your customers happy.
Kamran Zia
Steps for completing your project
After purchasing the project, send requirements so Mkamran can start the project.
Delivery time starts when Mkamran receives requirements from you.
Mkamran works on your project following the steps below.
Revisions may occur after the delivery date.
Tech Support 5 per hour
The project will start with test service, if you like the service we will move ahead with your project.
