You will get Proactive Virtual Assistant | Customer Support | Admin Support
Rising Talent
Project details
What sets me apart is my dedication to excellence and genuine passion for helping businesses run smoothly. I take pride in being proactive, organized, and dependable, the kind of assistant who doesn’t just get tasks done but makes sure they’re done right. I approach every project with care, clear communication, and attention to detail. Whether it’s managing schedules, handling customer inquiries, or keeping workflows organized, I bring a positive attitude and a strong sense of responsibility to everything I do.
What I Offer
As a Proactive Virtual Assistant with experience in Customer Support and Administrative Management, I help businesses stay efficient through:
• Email and calendar management
• CRM updates and client communication
• Data entry, research, and documentation
• Task automation using Zapier or Make.com
• Customer support via email, chat, or ticketing systems
• Project coordination and reporting
What I Offer
As a Proactive Virtual Assistant with experience in Customer Support and Administrative Management, I help businesses stay efficient through:
• Email and calendar management
• CRM updates and client communication
• Data entry, research, and documentation
• Task automation using Zapier or Make.com
• Customer support via email, chat, or ticketing systems
• Project coordination and reporting
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Nonprofit, Real Estate, Religion & Spirituality, Sports & Fitness, Telecommunications, Travel & TourismWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 10 days |
Number of Revisions | 3 | 3 | 3 |
Number of Hours of Work | 8 | 20 | 20 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $100
2 reviews
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LT
Liz T.
Mar 4, 2026
Community Presentation
Dorcas, did an excellent job and helped me prepare for a presentation with a very short lead time. She provided solid and verifiable information to bolster data. She is professional and offers quality results. It would be my pleasure to work with her again soon.
TW
Theresa W.
Jan 23, 2026
Research Assistant for Speaking Opportunities for Professional Speaker
Dorcas impressed me with her professionalism and her work ethic. She did an excellent job!!
About Dorcas
Executive Assistant
100%
Job Success
Lagos, Nigeria - 2:47 am local time
Founders, CEOs, and business owners hire me when their inbox is overflowing, calendars are difficult to manage, follow-ups are being missed, and day-to-day operations are taking valuable time away from growing the business.
With over 3 years of experience supporting executives, entrepreneurs, and growing teams across Finance, Healthcare, SaaS, Professional Services, Digital Marketing, and Coaching, I help leaders stay organized, improve efficiency, and create systems that keep their businesses running smoothly.
My approach goes beyond administrative support. I proactively manage priorities, streamline workflows, improve communication, and ensure that important tasks, meetings, and opportunities never fall through the cracks.
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HOW I CAN SUPPORT YOU
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✓ Executive Support
✓ Calendar Management & Scheduling
✓ Email & Inbox Management
✓ Meeting Coordination & Follow-Ups
✓ Client & Stakeholder Communication
✓ CRM Management (HubSpot, Notion, Airtable)
✓ Project Coordination
✓ SOP Creation & Process Documentation
✓ Operations & Administrative Support
✓ Online Research & Data Management
✓ Travel Planning & Itinerary Management
✓ Reporting & Spreadsheet Management
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TOOLS I WORK WITH
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Google Workspace • Microsoft Office Suite • Outlook • Google Calendar • Gmail • HubSpot • Zendesk• Intercom • ClickUp • Asana • Trello • Monday • Slack • Zoom • Microsoft Teams • Canva • Power BI • ChatGPT
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WHY CLIENTS WORK WITH ME
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• Proactive and highly organized
• Strong attention to detail
• Excellent written and verbal communication
• Reliable and responsive
• Experienced handling confidential information
• Quick to learn new systems and processes
• Committed to professionalism, accuracy, and efficiency
My goal is simple: to help busy executives and business owners reclaim their time, stay organized, and focus on strategic growth while I handle the operational and administrative details that keep everything running efficiently.
If you're looking for a dependable Executive Assistant who can manage your inbox, calendar, operations, client communication, and administrative processes with professionalism and attention to detail, I'd love to discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Dorcas can start the project.
Delivery time starts when Dorcas receives requirements from you.
Dorcas works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation
I’ll start by reviewing your project requirements and clarifying goals to ensure I fully understand your expectations.
Tool Setup & Access
I’ll set up or log into the necessary tools (e.g., Zendesk, Monday.com, Google Workspace, CRM, etc.) and confirm proper configuration.