You will get profession Chinese/English Customer Support for Ecommerce Store
Project details
ABOUT TOM
• Master's degree in Chinese-English Translation & Interpretation
• 10+ years working experience (Admin Assistant, Customer Support Agent, Ecommerce Store Manager, Translator, Interpreter, Website Designer)
CAPABILITY
• Mandarin Chinese (native, standard accent that sounds professional)
• English (proficient in writing and speaking)
• Proficiency in using softwares including MS Office Suite, Adobe Sets which enable to handle various technical issues easily
• Problem Solver
• Passion for help others
SERVICE
• Customer Support (Social Media, Email, Live Chat, Phone)
• E-commerce Store Operation & Management
• Fulfilment via AliExpress, Shopify, Douyin, Little Red Book
• Progress tracking
• Dropshipping assistance
STRENGTH
• Providing professional customer service
• Creating positive customer experiences
• Building brand reputation
• Growing customer base
• Master's degree in Chinese-English Translation & Interpretation
• 10+ years working experience (Admin Assistant, Customer Support Agent, Ecommerce Store Manager, Translator, Interpreter, Website Designer)
CAPABILITY
• Mandarin Chinese (native, standard accent that sounds professional)
• English (proficient in writing and speaking)
• Proficiency in using softwares including MS Office Suite, Adobe Sets which enable to handle various technical issues easily
• Problem Solver
• Passion for help others
SERVICE
• Customer Support (Social Media, Email, Live Chat, Phone)
• E-commerce Store Operation & Management
• Fulfilment via AliExpress, Shopify, Douyin, Little Red Book
• Progress tracking
• Dropshipping assistance
STRENGTH
• Providing professional customer service
• Creating positive customer experiences
• Building brand reputation
• Growing customer base
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Gaming, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$180
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 31 days |
Number of Hours of Work | 2 | 7 | 30 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Ming
Mandarin Chinese-English Translator | Meeting Interpreter
Beijing, China - 3:12 am local time
ABOUT TOM (Ming)
* English - Chinese Translator & Interpreter for 10+ years
* Master's degree in Chinese - English Translation and Interpretation from Renmin University of China (a top-notch university in China)
* CERTIFIED Translator & Interpreter by CATTI (China Accreditation Test for Translators and Interpreters)
AREA
* Legal: immigration, lawsuit, arbitration, bankrupcy, notary
* Medical: chonic disease treatment plan, research study, workshop, clinical test
* Technical: Engineering, technology, scientific research
* Marketing: Event planning
* Education: training sessions, lessons, degree programs
* IT: Software development, interface, firmware
EXPERTISE
* Live Interpretation or Real-time Translation for Meetings (Mandarin Chinese and English)
* Translation between Chinese (Traditional or Simplified) and English
* Website Localization
* Chinese Content Writing
CLIENTS
* Former Deputy Prime Minister of Malaysia
* NBA Player Rajon Rondo
* Law Firms
* Pharmaceutical Companies
* Hospitals
* Healthcare Service Providers
* Universities
* Watch Manufacturers, Distributors
* Fashion Companies
* Drone & Accessory OEM
* Disneyland
* Film Producers
* Tourism Agencies, Operators & Authorities
* Investment Banks
* Fortune 500 Companies such as PPG, ITW, Tencent, etc.
* Battery Plants
* E-bike Desingers and Manufacturers
* E-commerce Dropshipping Resellers
* Cryptocurrency, Blockchain, NFT Companies such as Huobi
RATE
* $40 for 1/2 hour meeting
* $65 for 1 hour meeting
* $100 for 1-hour simultaneous interpretation
MEETING APPS
* Zoom
* Teams
* Skype
* Google Meet
TRANSLATION TOOLS for BUILDING TRANSLATION MEMORY & TERMINOLOGY
* CAT
* MemoQ
* SDL Trados
* OmegaT
* AegiSub (Creating Subtitles)
Please feel free to reach out to me if you have any questions.
Tom
Steps for completing your project
After purchasing the project, send requirements so Ming can start the project.
Delivery time starts when Ming receives requirements from you.
Ming works on your project following the steps below.
Revisions may occur after the delivery date.
Client sends more details about the project