You will get professional Airbnb guest messaging and communication management
Project details
You will get reliable, fast guest communication that keeps your response times sharp and your reviews strong. I handle messaging from first inquiry through checkout, pre-arrival details, check-in instructions, FAQs, and review requests, so nothing sits unanswered.
I message under your name and voice, whatever tone fits your brand. Guests who feel heard and get quick replies are far more likely to leave good reviews, and hosts who stay on top of messaging consistently see stronger guest satisfaction.
You focus on your property, while I handle the conversations.
I message under your name and voice, whatever tone fits your brand. Guests who feel heard and get quick replies are far more likely to leave good reviews, and hosts who stay on top of messaging consistently see stronger guest satisfaction.
You focus on your property, while I handle the conversations.
Purpose
BusinessIndustry
Real Estate, Travel & TourismWhat's included
| Service Tiers |
Starter
$90
|
Standard
$120
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 2 | 3 | 5 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Frequently asked questions
1 review
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GW
Giselle W.
Apr 27, 2026
100 Needed for Reading/Response Project - Branch (April 2026)
Chioma completed the assignment efficiently and was responsive and easygoing.
About Chioma
Airbnb Co-Host | STR Virtual Assistant | Listing & PMS Expert
Lafia, Nigeria - 9:00 am local time
A guest messages at midnight about early check-in. A same-day booking needs instant confirmation. Your cleaner hasn't checked in for tomorrow's turnover. If you're the one catching all of this while also trying to grow your portfolio, something eventually slips, a slow response that costs you a booking, a missed turnover that costs you a review, or a double-booking that costs you a refund.
I take that off your plate.
I'm Chioma, an Airbnb Co-Host, STR Virtual Assistant, and Listing Optimization Specialist who helps hosts and property managers run smooth, guest-ready operations across Airbnb, Bookingdotcom, and VRBO, without hosts needing to be online 24/7. I handle the moving parts of short-term rental management so you can focus on scaling, not scrambling.
What I bring to your business:
✔ Guest Communication (pre-arrival, in-stay, post-stay), under 5-minute average response time
✔ Airbnb Co-Hosting & Remote Property Management
✔ Booking & Calendar Management (multi-platform, no double-bookings)
✔ Airbnb, Bookingdotcom & VRBO Channel Management
✔ Listing Creation & Optimization (SEO-driven titles, descriptions, photos)
✔ Guest Screening & Verification
✔ Check-in & Check-out Coordination
✔ Cleaner & Maintenance Team Coordination
✔ Review Management & Reputation Building
✔ Dynamic Pricing Strategy (PriceLabs, Wheelhouse)
✔ Daily STR & Vacation Rental Operations
I took a listing in Bahria Town, Lahore from zero bookings to fully booked, rebuilding the title, description, house rules, guest messaging, and pricing strategy from scratch. It's held a consistent 5-star rating across every review category since. That's not luck, it's the system I bring to every property I manage.
Since then, I've supported 10+ hosts across 15+ short-term rental properties spanning Nigeria, Pakistan, Sri Lanka, and Kenya, managing bookings across both OTA and direct channels while holding an average guest response time under 5 minutes. I'm also currently a Founding Host Success Ambassador at Pruvra, a host protection and operations platform, where I work directly with hosts on onboarding, revenue protection, and resolving listing disputes before they escalate.
🛠️ Tools & Platforms:
Airbnb • Bookingdotcom • VRBO • Hospitable • Guesty • Hostaway • PriceLabs • Wheelhouse • Google Workspace • Slack • Trello • Asana
Why hosts and property managers choose to work with me:
• I take ownership of every listing, proactively flagging issues before they hit guest satisfaction or revenue
• I respond to guests in minutes, not hours, because fast communication drives both booking conversion and reviews
• I run full STR operations independently across time zones, comfortable supporting US, UK, and international host schedules
• I bring direct experience protecting host revenue and resolving disputes through my role at Pruvra
• I'm ALX-certified (Virtual Assistant Programme, with Honors) and STR Academy-certified, so you're getting trained expertise, not guesswork
Whether you need an Airbnb Virtual Assistant, STR Co-Host, or ongoing remote property management support, I'm ready to become the operations partner who keeps your properties running smoothly while you focus on growing your portfolio.
If you're looking for a dependable co-host who takes ownership of your day-to-day operations, send an invitation or message today, let's discuss your property, identify what's slowing your operations down, and see how I can help.
Steps for completing your project
After purchasing the project, send requirements so Chioma can start the project.
Delivery time starts when Chioma receives requirements from you.
Chioma works on your project following the steps below.
Revisions may occur after the delivery date.
1: Onboarding Call/Message
I get familiar with your property, house rules, common guest questions, and how you want your voice to sound (warm, formal, casual).
2: Access Setup
You grant co-host or messaging access on your platform(s), Airbnb, Vrbo, Booking.com, or WhatsApp.