You will get professional bilingual French and English customer support
Project details
Professional Bilingual Customer Support for Your Business
Are you looking for a reliable, bilingual customer support agent to handle your clients smoothly? I offer dedicated customer service in French (Native) and English (Fluent).
What I can handle for you:
• Email, Live Chat, and Ticket Support (Zendesk, Freshdesk, Shopify, etc.)
• Order tracking, logistics, and shipping inquiries
• Refund and return request processing
• Sales administration and client query resolution
Why choose this service?
• Native French & Fluent English communication
• Fast response times and attention to detail
• Clear daily reports and fast setup
Are you looking for a reliable, bilingual customer support agent to handle your clients smoothly? I offer dedicated customer service in French (Native) and English (Fluent).
What I can handle for you:
• Email, Live Chat, and Ticket Support (Zendesk, Freshdesk, Shopify, etc.)
• Order tracking, logistics, and shipping inquiries
• Refund and return request processing
• Sales administration and client query resolution
Why choose this service?
• Native French & Fluent English communication
• Fast response times and attention to detail
• Clear daily reports and fast setup
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Logistics & Supply Chain Management, Retail & WholesaleLanguage
FrenchWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Juba
Bilingual Customer Support & French/English Translation Specialist
Tizi Ouzou, Algeria - 8:26 am local time
Trilingual Customer Support Specialist (French Native, Arabic Native, English Professional) with a BTS in International Trade and strong self-taught IT skills.
I specialize in delivering excellent remote customer service: handling inquiries via email, chat and calls, order tracking, problem resolution, and back-office support.
I also provide accurate, natural, and context-aware French ↔ English translations for emails, product descriptions, articles, and support documentation.
Experienced in international logistics and B2B/B2C relations. Tech-savvy with proficiency in Windows, MS Office, Google Workspace, Slack, Zoom, and Teams.
Fully equipped home office with high-speed fiber connection. Available immediately for full-time remote positions. Reliable, autonomous, and committed to customer satisfaction.
Steps for completing your project
After purchasing the project, send requirements so Juba can start the project.
Delivery time starts when Juba receives requirements from you.
Juba works on your project following the steps below.
Revisions may occur after the delivery date.
Setup & Workflow Alignment
Review client guidelines, set up access to support channels (Zendesk, Shopify, email), and confirm response protocols.