You will get Professional Chat & Email Customer Support for Your Business
Rising Talent
Project details
Provide your customers with prompt, professional, and friendly support through live chat and email.
I offer customized customer support services for businesses of all sizes. With 7 years of customer support experience, I can assist with responding to customer inquiries, resolving common issues, updating support tickets, and delivering a positive customer experience while following your company's guidelines.
Services Included
Live chat support
Email customer support
Responding to customer inquiries
Order status updates
Refund and return assistance (following your policy)
Product and service information
Basic troubleshooting
CRM or help desk updates
Ticket management
Customer follow-ups
Escalation of complex issues when needed
Customization Options
You can customize your project based on:
Number of support hours
Number of customer inquiries
Business type
Chat or email support, or both
Business hours and time zone
CRM or help desk platform
Reporting requirements
Response templates or brand voice
Before beginning the project, I'll review your instructions, FAQs, and support workflow to ensure I understand your expectations.
I offer customized customer support services for businesses of all sizes. With 7 years of customer support experience, I can assist with responding to customer inquiries, resolving common issues, updating support tickets, and delivering a positive customer experience while following your company's guidelines.
Services Included
Live chat support
Email customer support
Responding to customer inquiries
Order status updates
Refund and return assistance (following your policy)
Product and service information
Basic troubleshooting
CRM or help desk updates
Ticket management
Customer follow-ups
Escalation of complex issues when needed
Customization Options
You can customize your project based on:
Number of support hours
Number of customer inquiries
Business type
Chat or email support, or both
Business hours and time zone
CRM or help desk platform
Reporting requirements
Response templates or brand voice
Before beginning the project, I'll review your instructions, FAQs, and support workflow to ensure I understand your expectations.
Industry
Audio Services, Ecommerce, Education, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Retail & Wholesale, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Summary Report
+$10
Weekend Support
(+ 1 Day)
+$20
Priority response
+$15
CRM cleanup and ticket organization
+$15Frequently asked questions
About Liezl
eBay Product Listing Specialist and Customer Support
Pandi, Philippines - 3:31 pm local time
I specialize in creating accurate, SEO-optimized eBay product listings that improve product visibility and deliver a better shopping experience. With over 7 years of customer service experience and hands-on experience in eCommerce product listing, I understand the importance of accuracy, organization, and excellent communication.
Here's what I can help you with:
✔ eBay Product Listing
✔ SEO-Optimized Titles & Descriptions
✔ Product Research
✔ Item Specifics & Variations
✔ Inventory Management
✔ Customer Support
✔ Order Tracking & Returns
✔ Data Entry & Administrative Support
I am detail-oriented, organized, and committed to delivering high-quality work on time. My goal is to help you save time, keep your store running smoothly, and provide excellent service to your customers.
Let's work together to grow your eCommerce business!
Steps for completing your project
After purchasing the project, send requirements so Liezl can start the project.
Delivery time starts when Liezl receives requirements from you.
Liezl works on your project following the steps below.
Revisions may occur after the delivery date.
STEP 1
Client places an order.
STEP 2
Client shares business information, support guidelines, FAQs, and platform access (if required).