You will get professional chat or email support keeping customers happy and loyal.
Project details
I’m all about combining friendly, quick customer support with smart SEO content that actually helps your business grow. I take the time to get your brand and customers, so every message and blog feels personal and on point. You’ll get consistent, quality support plus content that boosts your visibility online. Plus, I’m easy to work with, meet deadlines, and always ready to improve based on your feedback.
Purpose
BusinessIndustry
Ecommerce, Marketing & Advertising, Software, Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$40
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 1 day |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15Frequently asked questions
About Dikshan
Customer Success| SEO Content Writing | Copywriting
Kathmandu, Nepal - 2:17 pm local time
With 2+ years of experience in Customer Success, I’ve supported SaaS and service-based companies by handling live chat, email, ticketing (Zendesk, Missive), onboarding, and proactive support — ensuring users stay engaged and loyal.
At the same time, I bring results through words — as an SEO content writer, I create well-researched blog posts, landing pages, and web content that rank on Google and build brand authority. And as a copywriter, I write clear, compelling messaging that turns interest into action — whether through ad copy, email campaigns, or social media posts.
Steps for completing your project
After purchasing the project, send requirements so Dikshan can start the project.
Delivery time starts when Dikshan receives requirements from you.
Dikshan works on your project following the steps below.
Revisions may occur after the delivery date.
Project Onboarding & Info Gathering
Discuss your business goals, target audience, and specific requirements Collect access credentials and materials needed (chat platform, email system, keywords, style guides)
Setup & Planning
Set up and test access to your chat and email platforms Review existing support materials and SEO content direction Create a customized plan and schedule for support hours and content deadlines