You will get professional client account management and customer support
Project details
You will get professional client account management and customer communication that helps you build stronger relationships, improve response times, and keep your customers satisfied. Whether you need help managing emails, following up with clients, updating customer records, or providing excellent customer support, I'm here to help your business run smoothly.
With over 6 years of experience in B2B sales, account management, and project coordination, I care deeply about helping businesses deliver exceptional customer experiences while maintaining organized and efficient communication.
With over 6 years of experience in B2B sales, account management, and project coordination, I care deeply about helping businesses deliver exceptional customer experiences while maintaining organized and efficient communication.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Retail & Wholesale, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included $100
These options are included with the project scope.
$100
- Delivery Time 3 days
- Number of Hours of Work 6
Frequently asked questions
About Ntombizodwa
Customer/Client Success, Business Development Rep, Telemarketing
Johannesburg, South Africa - 5:52 am local time
Hi, I'm Ntombi, a Sales & Account Manager with over seven years of experience supporting B2B businesses through every stage of the client journey, from lead management and proposals to project delivery and post-project support.
Throughout my career, I've managed high-value client accounts, coordinated cross-functional teams, prepared quotations and proposals, tracked project timelines, and ensured projects were delivered on time and to a high standard.
I enjoy building long-term client relationships and keeping projects organised, efficient, and moving forward.
My expertise includes:
- B2B Sales & Business Development Support
- Account Management
- Client Relationship Management
- Project Coordination
- Customer Success
- Proposal & Quotation Preparation
- Project Scheduling & Tracking
- Administrative Support
- Email & Calendar Management
- Team & Supplier Coordination
- Data Entry & Documentation
Tools I use:
- Microsoft Office Suite (Excel, Word, PowerPoint & Outlook
- Google Workspace
- Monday
- Airtable
- Sage
I pride myself on being organised, proactive, detail-oriented, and easy to work with. Whether you need someone to manage client accounts, coordinate projects, or provide reliable operational support, I'm committed to delivering professional, high-quality work that helps your business succeed.
I look forward to working with you.
Steps for completing your project
After purchasing the project, send requirements so Ntombizodwa can start the project.
Delivery time starts when Ntombizodwa receives requirements from you.
Ntombizodwa works on your project following the steps below.
Revisions may occur after the delivery date.
Review your requirements and discuss your goals.
Review your existing communication process and customer information.