You will get professional customer service and email support
Project details
Need reliable and professional customer support for your business? I can help manage customer inquiries, email and chat support, order or account concerns, follow-ups, and issue resolution. I focus on clear communication, accurate information, and a positive customer experience. With 2 years of customer service experience, I understand the importance of being responsive, organized, patient, and professional when assisting customers. Whether you need help with a few customer inquiries or ongoing support, I will follow your instructions carefully and handle each interaction with attention to detail.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 1 | 3 | 5 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Additional Customer Support Hour
(+ 1 Day)
+$10
Additional Revision
(+ 1 Day)
+$5Frequently asked questions
About Abigail
Virtual Assistant | Recruitment, Admin & Customer Support
Tuao, Philippines - 3:17 am local time
I can help with candidate sourcing, resume screening, interview scheduling, email management, data entry, spreadsheet organization, internet research, customer inquiries, follow-ups, and other administrative tasks.
My background in Talent Acquisition taught me how to manage multiple priorities, communicate with different people, keep information organized, and follow tasks through from start to finish. My customer service experience also helped me develop clear, professional, and patient communication.
I’m comfortable working with Microsoft Office, Google Workspace, Canva, Zoom, Google Meet, Microsoft Teams, and Slack.
What you can expect from me: organized work, clear communication, attention to detail, timely updates, and someone who is willing to learn your systems and processes.
I'm looking for a long-term opportunity where I can grow with a client or team and become someone they can genuinely rely on
Steps for completing your project
After purchasing the project, send requirements so Abigail can start the project.
Delivery time starts when Abigail receives requirements from you.
Abigail works on your project following the steps below.
Revisions may occur after the delivery date.
Review Customer Support Requirements
I review your instructions, customer information, support guidelines, and expected outcomes before starting.
Handle Customer Inquiries
I respond to customer inquiries through email or chat using clear, professional, and helpful communication.