You will get Professional Customer Service & Email Support | Technical Support
Rising Talent
Rising Talent
Project details
You will get professional, responsive, and customer-focused service from an experienced Customer Service Representative who understands how to protect your brand reputation and improve customer satisfaction.
If your inbox is overloaded, response time is slow, customers are frustrated, or refunds and complaints are increasing — I will manage your email support system efficiently and professionally.
With 3.5+ years of experience in customer service and CRM management, I specialize in delivering structured, empathetic, and solution-oriented communication that turns complaints into loyal customers.
➤➤𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝗱:
➤ Professional Email Support Management
➤ Customer Inquiry Handling
➤ Complaint Resolution & Escalation
➤ Refund & Returns Processing
➤ Order Tracking & Shipment Support
➤ Zendesk & HubSpot CRM Management
➤ Ticket Organization & SLA Monitoring
➤ Customer Retention Support
➤ Ecommerce & SaaS Email Support
➤ Customer Satisfaction Improvement
I focus on fast response time, clear communication, and high customer satisfaction (CSAT).
Message me today to provide your customers with reliable, expert-level customer service and email support.
If your inbox is overloaded, response time is slow, customers are frustrated, or refunds and complaints are increasing — I will manage your email support system efficiently and professionally.
With 3.5+ years of experience in customer service and CRM management, I specialize in delivering structured, empathetic, and solution-oriented communication that turns complaints into loyal customers.
➤➤𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝗱:
➤ Professional Email Support Management
➤ Customer Inquiry Handling
➤ Complaint Resolution & Escalation
➤ Refund & Returns Processing
➤ Order Tracking & Shipment Support
➤ Zendesk & HubSpot CRM Management
➤ Ticket Organization & SLA Monitoring
➤ Customer Retention Support
➤ Ecommerce & SaaS Email Support
➤ Customer Satisfaction Improvement
I focus on fast response time, clear communication, and high customer satisfaction (CSAT).
Message me today to provide your customers with reliable, expert-level customer service and email support.
What's included $99
These options are included with the project scope.
$99
- Delivery Time 3 days
- Number of Revisions 2
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MH
Marisa H.
Mar 12, 2026
Customer Support Lead (Help Scout + Onboarding + RootsTech)
Great attitude, smart, and capable. Will hire again.
About Asad Ullah
Customer Support & CRM Specialist | Zendesk | HubSpot | Ecommerce
Karachi, Pakistan - 7:43 pm local time
With 3.5+ years of hands on customer support experience across ecommerce, SaaS, and CRM driven businesses, I help companies deliver fast, consistent, and human support across email, live chat, and phone without letting a single ticket fall through the cracks.
Here's what working with me looks like:
✅ Tickets resolved faster
I manage high volume queues using Zendesk and Help Scout, consistently maintaining low first response times across email and chat channels.
✅ Customers who come back
My last client (5.0 ★ rating) described me as "great attitude, smart, and capable" and immediately said they'd hire again. That is the standard I hold myself to on every contract.
✅ CRM that actually works for you
I set up, manage, and optimize HubSpot and Zendesk workflows so your team spends less time on admin and more time building customer relationships.
✅ Ecommerce support you can scale
From Shopify order issues to Amazon account health, refund management, and dispute resolution, I have handled it across multiple storefronts.
What I bring to your team:
• Certified Zendesk Explore CX Analyst (April 2026) and HubSpot Inbound Certification (Upwork Verified)
• Tools Zendesk, HubSpot, Help Scout, Loom, AnyDesk, Zoom, Freshdesk
• Channels Email, live chat, phone or voice, social support
• Specialties Technical troubleshooting, onboarding, complaint resolution, CRM workflows, SaaS support
Available now | 0–4 hour response time | English (Native)
If you need a reliable support specialist who treats your customers like they matter, let's talk.
Steps for completing your project
After purchasing the project, send requirements so Asad Ullah can start the project.
Delivery time starts when Asad Ullah receives requirements from you.
Asad Ullah works on your project following the steps below.
Revisions may occur after the delivery date.
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