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You will get professional customer service for live chat, email and phone support
Project details
I specialize in customer service and helpdesk management for eCommerce, Forex, IT/Tech, Medical, Food and start-up businesses.
I can help ensure that your customers are taken care of, happy with the service and efficiently support you and your company.
I am a jack of all trades and love to learn new skills all the time. I am a tech-inclined person and can research and study things on my own. I am very attentive to details and reliable.
I have handled different positions such as:
✅ Agent (customer and tech support through email, chat and phone calls)
✅ Quality Analyst (QA)
✅ Team Leader
✅ Trainer
Here are some of the tools that I have experience in and things I have worked on before:
✅ Zendesk
✅ Freshdesk
✅ Shopify
And other tools that I have used:
✅ Photoshop
✅ Canva
✅ GSuite
✅ Microsoft Office (Microsoft Certified Professional)
If my skills match what you need, then please let me know. I am always an invite away!
I can help ensure that your customers are taken care of, happy with the service and efficiently support you and your company.
I am a jack of all trades and love to learn new skills all the time. I am a tech-inclined person and can research and study things on my own. I am very attentive to details and reliable.
I have handled different positions such as:
✅ Agent (customer and tech support through email, chat and phone calls)
✅ Quality Analyst (QA)
✅ Team Leader
✅ Trainer
Here are some of the tools that I have experience in and things I have worked on before:
✅ Zendesk
✅ Freshdesk
✅ Shopify
And other tools that I have used:
✅ Photoshop
✅ Canva
✅ GSuite
✅ Microsoft Office (Microsoft Certified Professional)
If my skills match what you need, then please let me know. I am always an invite away!
Purpose
BusinessIndustry
Business Services & Consulting, Cryptocurrency & Blockchain, Ecommerce, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Media & Entertainment, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$500
|
Standard
$750
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 80 | 120 | 160 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
6 reviews
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This project doesn't have any reviews.
BE
Beybin E.
Jul 25, 2022
Email & Chat Live Support SaaS platform / U.S. Timezone
It was great!
NM
Nicolas M.
Jan 10, 2022
NFT
Shakir listens and is very professional. Super efficient, I don't regret choosing Shakir for this job. I recommend him 100%.
JR
Jonas R.
Jan 3, 2022
NFT Discord Server chatting
Shakir did a great job and finished the job as planned.
I would really like to work with him more often in the future!
He was working fast and reliable!
I would really like to work with him more often in the future!
He was working fast and reliable!
EA
Ebenezer A.
Dec 24, 2021
Compensation for discord follows
You did a great job.
I'd like to work with you again.
I'd like to work with you again.
NM
Nicolas M.
Dec 21, 2021
Like managing a customer service by email.
Shakir, is at the TOP! Efficient, and very professional.
About Shakir K.
Customer Service | Lead Generation | Chat Support | Call Support
Karachi, Pakistan - 5:03 am local time
My name is Shakir, and I’m a versatile professional with 7+ years of experience in customer service and helpdesk management. I’ve had the privilege of working with diverse industries, including eCommerce, Forex, IT/Tech, Medical, Food, and startups, helping businesses deliver exceptional customer experiences and streamline their operations.
What I Offer:
- Ensuring your customers feel valued, supported, and satisfied with your service
- Efficiently managing customer inquiries via email, chat, and phone support
- Bringing a proactive, tech-savvy approach to problem-solving and operations
My Key Strengths:
- Adaptable and quick learner: I love learning new skills and am always ready to dive into challenges
- Detail-oriented and reliable: You can trust me to handle tasks with precision and consistency
- Multi-faceted experience: I’ve successfully handled roles such as:
- Customer and Tech Support Agent
- Quality Analyst (QA)
- Team Leader
- Trainer
Tools and Platforms I’ve Worked With:
- Customer Support Tools: Zendesk, Freshdesk
- E-Commerce Platforms: Shopify
- Creative and Productivity Tools: Photoshop, Canva, GSuite, Microsoft Office (Microsoft Certified Professional)
If you’re looking for someone who can help your business thrive by ensuring top-notch customer service and operational support, I’d love to collaborate. I’m just a message away—let’s work together to make your business shine!
Steps for completing your project
After purchasing the project, send requirements so Shakir K. can start the project.
Delivery time starts when Shakir K. receives requirements from you.
Shakir K. works on your project following the steps below.
Revisions may occur after the delivery date.
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