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You will get Professional Customer Support Agent for Your Business
Rising Talent
Project details
You will get a dedicated and highly trained customer support professional who treats your customers like their own. With 3+ years of experience managing phone, chat, and email support for SaaS, eCommerce, and service-based companies, I bring proven systems for faster response times, higher CSAT scores, and smoother operations. Every client gets performance tracking, transparency, and consistent communication no scripts, no fluff, just results.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & ElectronicsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
About Akif
Operations & Customer Support Specialist
Islamabad, Pakistan - 5:59 am local time
Started out hands-on, managing customer support, handling order issues, coordinating with suppliers, and keeping day-to-day workflows running smoothly. Over time, I also took on responsibility for organizing processes, improving workflows, and helping teams stay structured as workload increased.
Today, I work directly with U.S.-based businesses, supporting customer service and backend operations. This includes handling customer communication, resolving issues, managing orders, and making sure day-to-day operations don’t turn into bottlenecks.
I’ve also been involved in leading small teams when needed, helping with training, task coordination, and keeping work consistent without creating confusion.
Before this, I managed operations at a residential hotel, where I handled guest communication, vendor coordination, and daily issues. That experience built strong problem-solving skills and the ability to stay calm under pressure.
Most of what I know comes from being directly involved in the work. Managing inboxes, handling escalations, coordinating tasks, and making sure things keep moving without delays.
Steps for completing your project
After purchasing the project, send requirements so Akif can start the project.
Delivery time starts when Akif receives requirements from you.
Akif works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Information
I’ll go through your provided materials to understand your product, tone, and customer interaction standards.
Set Up Workflow
I’ll configure the workflow in your system and prepare templates or response guidelines for consistent communication.