You will get Professional customer support and Amazon/eBay VA services.
Project details
You will get professional customer support,(email, chat and phone) Product listing and updating, product hunting, negative review handling (sometimes customers are not satisfied with the product or service provided to them so they leave negative review which impacts the business, i believe i can change there mind and ask them to revise the negative review to positive). any other job related to the category.
Purpose
BusinessIndustry
Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$300
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 25 | 30 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Najeeb
Customer service
Islamabad, Pakistan - 7:13 pm local time
Gadgets hub limited in the
United kingdom For 4 years.
DESCRIPTION:
Gadgets hub limited is a UK Based e-Commerce Company I worked with during my stay in London From Jun 2014 to December 2018. I was responsible for managing purchases of the inventory, managing the marketing department and customer support, contract & pricing and stock
ACHIEVEMENT:
• Negotiated pricing with vendors bringing cost to 70% lower as compared to historic cost.
• Listing items on there online stores (eBay and Amazon) .
Sales & Marketing Officer
DESCRIPTION:
Shenztech (PVT) LTD
2 years 3 months (Jul 2011 - Oct 2013)
As a part of leading sales and marketing team in a UK based company providing services in the e-commerce sales department through different mediums to the world at large with yearly turnover exceeding +10 million GBP. Providing pricing to multiple customer based on their needs for the services and goods, along with maintaining relationships with drop ship vendors through online support, order entry and order fulfilment to include eBay and Amazon order preferred processing.
Created product information packages for vendors including product descriptions, images, and pricing ensuring all information about product and non-product was updated and accurate, with capturing market segments through creative techniques to ensure sales growth with managing to increase mark up by 20% as compared to historic numbers boosting profits.
Regularly reviewed competitive websites in terms of product range, marketing initiatives including functionality and customer offerings, with active research to substantiate sales with effective online ways to promote products. Weekly attending joint meeting to discuss the operations and consulting other departments and communicate all the internal and external issues. Also worked and maintained eBay and Amazon stores in the UK.
Safekom
Plusbee
Ethshop
Thomasit
Sarahit
MrGadgets
Gadget Traders
CSR FINANCE ASSISTANT At UFONE
(Dec 2008 – Jan 2010)
Worked as part of the customer Service representative team in a well-known telecom company Ufone Pakistan Limited. Responsible for day-to-day activities dealing with customers etc.
LANGUAGES
1. - ENGLISH
2. - URDU
3. - PUSHTO
4. – PUNJABI (basic)
Steps for completing your project
After purchasing the project, send requirements so Najeeb can start the project.
Delivery time starts when Najeeb receives requirements from you.
Najeeb works on your project following the steps below.
Revisions may occur after the delivery date.
Product Listing/updating
I will look in to the store and make some new listings as well as update the current one's professionally.
Changing negative review to positive.
I will contact the unhappy customers and convince them to revise the negative review by using my interpersonal skills.