You will get Professional customer support and virtual assistance for your business
Project details
I bring 8+ years of experience in customer service, virtual assistance, technical troubleshooting, and e-commerce support, giving me a strong understanding of how to provide efficient and customer-focused solutions. I have experience handling customers through phone, email, chat, and screen sharing, as well as resolving inquiries, complaints, and support issues.
What sets my project apart is my hands-on experience with Shopify, Gorgias, Wise Agent CRM, GoHighLevel, Zendesk, Salesforce, Recharge, Google Workspace, Microsoft Office, Slack, and Canva. I can support e-commerce operations, manage customer communications, handle orders and returns, update CRMs, perform data entry, manage emails and calendars, and assist with appointments.
What sets my project apart is my hands-on experience with Shopify, Gorgias, Wise Agent CRM, GoHighLevel, Zendesk, Salesforce, Recharge, Google Workspace, Microsoft Office, Slack, and Canva. I can support e-commerce operations, manage customer communications, handle orders and returns, update CRMs, perform data entry, manage emails and calendars, and assist with appointments.
Purpose
PersonalIndustry
Ecommerce, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Norbert
Experienced Customer Support Specialist & E-commerce Virtual Assistant
Bacolod City, Philippines - 3:30 pm local time
Proficient in tools like Shopify, Gorgias, Zendesk, Salesforce, and Google Workspace, I bring strong attention to detail and efficiency to every task. Whether it’s updating product data, managing customer inquiries, or handling administrative tasks, I ensure accuracy and reliability.
Steps for completing your project
After purchasing the project, send requirements so Norbert can start the project.
Delivery time starts when Norbert receives requirements from you.
Norbert works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Requirements
I review your instructions, priorities, SOPs, and required tools to understand the project.
Complete the Project
I handle the agreed customer support or virtual assistance tasks accurately and professionally.