You will get Professional customer support & CRM Assistance
Project details
I provide efficient, friendly, and reliable customer support to help businesses manage inquiries, resolve issues, and maintain high customer satisfaction. With experience in inbound & outbound calls, emails, live chat, and CRM platforms like Salesforce, Hubspot, and Zoho. I ensure timely and effective communication with your clients.
Industry
Audio Services, Ecommerce, Education, Financial Services, Gaming, Logistics & Supply Chain Management, Marketing & Advertising, Medical & Pharmaceutical, Music, Nonprofit, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Number of Hours of Work | 3 | 5 | 8 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Victoria
Customer Support|Cold calling specialist|CRM expert(salesforce,Zoho)
Lagos, Nigeria - 10:41 pm local time
I am a reliable Customer Support Specialist with over 3 years of experience providing chat, email, and phone support for customers across different industries.
I have worked with CRM tools such as Salesforce, HubSpot, and Zoho to manage tickets, update customer records, follow up on leads, and resolve issues efficiently while meeting KPIs and SLAs.
I’m skilled at:
• Chat & email customer support
• Appointment confirmation and follow-ups
• CRM data entry and updates
• Handling customer inquiries professionally and empathetically
I communicate clearly, learn tools quickly, and focus on customer satisfaction and accuracy.
Steps for completing your project
After purchasing the project, send requirements so Victoria can start the project.
Delivery time starts when Victoria receives requirements from you.
Victoria works on your project following the steps below.
Revisions may occur after the delivery date.
Understand the business structure & customers, Draft a professional script.
I would draft strategies to boost customers retention. Recommend a flexible crm tool if needed, Use my project management tools to create a to-do list of follow -ups and set reminders for call backs.,