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You will get Professional Customer Support Email + Chat + Salesforce CRM

Mansi K.Status: Offline
Mansi K.
Play video

Let a pro handle the details

Buy Customer Support services from Mansi, priced and ready to go.
Mansi K.Status: Offline
Mansi K.
Play video

Let a pro handle the details

Buy Customer Support services from Mansi, priced and ready to go.

Project details

With 1.8 years of real customer support experience at Zomato and Startek using Salesforce CRM, I deliver fast, friendly, and accurate support. What sets me apart is my ability to handle customer issues calmly, professionally, and with proven experience in high-volume environments. This project offers high-quality email, chat, and social media support at an affordable rate—perfect for clients who need reliable and efficient assistance.
Purpose
Business
Industry
Ecommerce
Language
English
What's included
Service Tiers Starter
$5
Standard
$6
Advanced
$7
Delivery Time 1 day 1 day 1 day
Number of Hours of Work
234
Scriptwriting
-
-
-
Summary Report
-
Social Media Replies
-
Email Support
Live Chat Support
Mansi K.Status: Offline

About Mansi

Mansi K.Status: Offline
Customer Support Specialist
Lucknow, India - 3:04 am local time
Hello! I’m a dedicated Customer Support Specialist from India with 1 year 8 months of experience working with Startek for Zomato, providing high-quality customer support across chat, email, inbound calls, and ticket-based systems. I handle customer issues with professionalism, patience, and accuracy—ensuring a smooth and positive experience in every interaction.

What I Can Help You With

💬 Live Chat Support
📩 Email Support
📞 Inbound Call Handling
🎫 Ticket Handling & Issue Resolution
🛍️ E-commerce Support (Order issues, tracking, refunds, returns)
🧾 Data Entry & Documentation

Tools & CRM Experience

✔ Zomato CRM (Salesforce )
✔ Familiar with modern CRM tools like Zendesk, Freshdesk & HubSpot
✔ Ticketing systems & workflow management

Why Clients Choose Me

✔ Friendly, patient & clear communicator
✔ Fast typing & strong chat-handling skills
✔ Quick learner with solid problem-solving ability
✔ Can manage multiple conversations accurately
✔ 100% committed to professionalism & on-time delivery
✔ Available for day and night shifts (flexible working hours)

My Goal

To help businesses deliver exceptional customer service by providing reliable, empathetic, and efficient support that keeps customers happy and loyal.

If you need someone who genuinely cares about your customers and represents your brand professionally—I’m here to help!

Steps for completing your project

After purchasing the project, send requirements so Mansi can start the project.

Delivery time starts when Mansi receives requirements from you.

Mansi works on your project following the steps below.

Revisions may occur after the delivery date.

Review Client Requirements

I will review your product/service details, guidelines, and CRM access to understand the support process.

Set Up Tools / CRM

I will log in to your CRM or support platform (Salesforce, Zendesk, Freshdesk, etc.) and set up everything needed.

Review the work, release payment, and leave feedback to Mansi.