You will get professional customer support services
Project details
Deliver exceptional customer experiences with reliable, professional support. I provide email and live chat support, CRM management, administrative assistance, data entry, scheduling, and customer follow-ups to help businesses stay organized and responsive. With over 15 years of experience in customer service, sales, and client relationship management, I focus on delivering timely communication, accurate reporting, and efficient workflows so you can spend more time growing your business.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 8 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - |
Frequently asked questions
About Vivian
Customer Service | Sales Closer | Virtual Support Specialist
Lagos, Nigeria - 6:30 pm local time
My expertise includes customer support, inbound/outbound sales, appointment setting, CRM management, objection handling, email and chat support, lead qualification, virtual assistance, and high-ticket closing. I am highly skilled at understanding customer needs, delivering exceptional service, and converting prospects into loyal clients.
I bring strong communication, problem-solving, and relationship-building skills, with a results-focused approach that helps businesses improve customer satisfaction, increase conversions, and grow revenue.
What I can help you with:
✔ Customer Support (Email, Chat & Phone)
✔ Sales Closing & Lead Conversion
✔ Appointment Setting & Follow-ups
✔ CRM & Client Relationship Management
✔ Virtual Assistance & Administrative Support
✔ Business Development & Lead Generation
✔ Customer Retention & Upselling
I am committed to delivering professional service, exceeding expectations, and helping businesses achieve measurable results.
Steps for completing your project
After purchasing the project, send requirements so Vivian can start the project.
Delivery time starts when Vivian receives requirements from you.
Vivian works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review & Planning
I'll review your requirements, understand your business needs, and confirm the scope of work before starting to ensure we're aligned on expectations.
Workspace Setup
I'll familiarize myself with your CRM, email, helpdesk, or other tools, review your documentation, and organize the workflow for efficient support.