You will get professional customer support services
Project details
I help businesses improve customer experience by setting up a structured support system that ensures faster responses, better organization, and fewer missed messages.
Many businesses struggle with delayed replies and untracked customer requests, which leads to poor satisfaction and lost clients. This project solves that by organizing your communication channels, setting up clear response workflows, and creating a simple system for handling inquiries efficiently.
I also include basic templates and process structure to keep responses consistent and reduce workload on your team. The goal is to make your support process faster, more reliable, and easier to manage.
If your business is dealing with slow response times or unorganized customer communication, this project gives you a practical system to fix it and improve customer trust.
Many businesses struggle with delayed replies and untracked customer requests, which leads to poor satisfaction and lost clients. This project solves that by organizing your communication channels, setting up clear response workflows, and creating a simple system for handling inquiries efficiently.
I also include basic templates and process structure to keep responses consistent and reduce workload on your team. The goal is to make your support process faster, more reliable, and easier to manage.
If your business is dealing with slow response times or unorganized customer communication, this project gives you a practical system to fix it and improve customer trust.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$45
|
Standard
$90
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Frequently asked questions
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PD
Paula D.
Oct 31, 2025
Meditation/visualization experiment participant
PD
Paula D.
Mar 26, 2025
Meditation / Visualization experiment participant
About Racheal
Lead Generation | Outbound Sales | Cold Calling | Appointment Setting
Lagos, Nigeria - 8:49 am local time
With over 7 years of experience in sales, business development, customer relationship management (CRM), and customer service, I help companies build predictable pipelines through targeted lead generation, prospect list building, market research, cold calling, telemarketing, and consistent follow-up. My focus is on connecting businesses with decision-makers, nurturing prospects, and creating more opportunities for revenue growth.
Whether you need support with B2B lead generation, SDR activities, outbound prospecting, scheduling appointments, CRM organization, or customer relationship management, I can help streamline your sales process and keep your pipeline moving.
𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗼𝗳 𝗠𝘆 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲:
✔ 7+ years of experience in Sales, Business Development, Customer Relationship Management, and Customer Service
✔ 5+ years of experience supporting businesses remotely through Lead Generation, Outbound Sales, Appointment Setting, CRM Management, and Sales Support
✔ Extensive experience in B2B Marketing, B2B Lead Generation, Sales Prospecting, Cold Calling, Telemarketing, and Lead Qualification
✔ Strong background in building prospect lists, conducting market research, identifying decision-makers, and creating targeted outreach campaigns
✔ Experienced in managing communications with prospects and customers through phone, email, CRM systems, and follow-up sequences
✔ Skilled at maintaining accurate records through data cleaning, data entry, and CRM updates to improve sales efficiency
𝗠𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀:
✔ Lead Generation
✔ B2B Lead Generation
✔ Lead Generation Strategy
✔ Outbound Sales
✔ Sales Prospecting
✔ SDR (Sales Development Representative) Support
✔ Appointment Setting
✔ Scheduling & Calendar Management
✔ Cold Calling
✔ Telemarketing
✔ Prospect List Building
✔ Market Research
✔ Lead Qualification
✔ CRM Management
✔ HubSpot CRM Management
✔ Pipeline Management
✔ Customer Relationship Management (CRM)
✔ Customer Service & Customer Support
✔ Email Marketing Support
✔ Follow-Up & Lead Nurturing
✔ Data Cleaning & Data Entry
✔ Sales Support
𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀:
• HubSpot CRM
• LinkedIn Sales Navigator
• Apollo io
• Google Workspace
• Microsoft Office Suite
• Zoom
• Calendly
• Slack
𝗛𝗼𝘄 𝗜 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀:
• Generate qualified leads through targeted B2B lead generation campaigns
• Build highly targeted prospect lists using LinkedIn Sales Navigator, Apollo io, and market research
• Conduct outbound sales outreach through cold calling, telemarketing, email outreach, and follow-up campaigns
• Schedule appointments with decision-makers and maintain organized scheduling systems
• Support SDR and sales teams with consistent prospecting efforts
• Maintain clean, accurate, and up-to-date CRM records through data cleaning and CRM management
• Manage and track sales pipelines to ensure opportunities are moving forward
• Improve customer engagement, communications, and retention
• Support email marketing initiatives and customer follow-up processes
𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲?
✔ Proven experience in Lead Generation, Outbound Sales, and Sales Development
✔ Strong communication and relationship-building skills
✔ Organized and detail-oriented CRM and pipeline management
✔ Professional phone, email, and customer support experience
✔ Skilled in prospecting, appointment setting, and lead nurturing
✔ Reliable, proactive, and results-driven
✔ Committed to helping businesses generate more opportunities and revenue
I am ready to help you build a stronger sales pipeline, generate more qualified leads, and create more opportunities for growth.
Let's connect and discuss how I can support your business goals. Kindly send me a message, thanks.
Steps for completing your project
After purchasing the project, send requirements so Racheal can start the project.
Delivery time starts when Racheal receives requirements from you.
Racheal works on your project following the steps below.
Revisions may occur after the delivery date.
Project Steps
• Client purchases the project and sends requirements. • Jump on the project, start and finish it • Client review it for corrections and I get paid.