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You will get Professional customer support that improves response time and satisfaction.
Project details
Provide your customers with reliable, professional support that reflects your brand. I offer email and chat customer service focused on clear communication, fast response times, and effective issue resolution. With over 8 years of customer service experience, I understand how to handle inquiries, manage returns and refunds, and maintain positive customer relationships.
I can assist with order tracking, product questions, delivery issues, and general support tasks. My goal is to reduce response times, improve customer satisfaction, and help your business run smoothly. I am detail-oriented, adaptable, and committed to delivering consistent, high-quality support tailored to your needs.
I can assist with order tracking, product questions, delivery issues, and general support tasks. My goal is to reduce response times, improve customer satisfaction, and help your business run smoothly. I am detail-oriented, adaptable, and committed to delivering consistent, high-quality support tailored to your needs.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$85
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 5 | 8 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Scriptwriting
+$15
Summary Report
+$15About Venus Encarnia
Professional Medical Interpreter | HIPAA Certified
Santo Domingo Este, Dominican Republic - 4:08 am local time
Hello! I’m Venus, a detail-oriented professional with 8+ years of experience in voice, chat and email customer support, as well as data entry and. I provide clear, empathetic communication while accurately documenting information and maintaining organized records.
With a background in telebanking, technical support and telecommunications customer service, I am comfortable managing multiple conversations, updating databases, handling CRM systems, and ensuring data accuracy. I am reliable, organized, and focused on delivering efficient support while keeping information structured and up to date.
I’m ready to assist with customer support, data entry, and administrative tasks to help your business run smoothly.
Steps for completing your project
After purchasing the project, send requirements so Venus Encarnia can start the project.
Delivery time starts when Venus Encarnia receives requirements from you.
Venus Encarnia works on your project following the steps below.
Revisions may occur after the delivery date.
Project Purchase
Once you purchase the project, you will receive a short requirements form to gather essential information about your business and support needs.
Information & Access
You provide business details, customer support channels, policies, and access to tools if applicable. This helps ensure accurate and consistent communication.