You will get professional customer support via email and live chat
Project details
I provide professional, friendly, and organized customer support through email and live chat. I can help your business respond to customer questions, follow your support guidelines, organize requests, and maintain a positive customer experience.
Before starting, I will review your FAQs, working hours, and support procedures. I communicate clearly, pay attention to details, and treat every customer interaction with care.
This service is ideal for businesses that need reliable support assistance without hiring a full-time team member. Choose the package that best fits the number of support hours you need.
Before starting, I will review your FAQs, working hours, and support procedures. I communicate clearly, pay attention to details, and treat every customer interaction with care.
This service is ideal for businesses that need reliable support assistance without hiring a full-time team member. Choose the package that best fits the number of support hours you need.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Alexandra
Customer Support Specialist | Virtual Assistant | Spanish & English
Soacha, Colombia - 6:24 am local time
I enjoy helping customers, solving problems, and creating positive experiences through email, chat, and phone support. Throughout my career, I've worked with national and international clients, handled reservations, processed payments, resolved customer concerns, and maintained a professional and friendly attitude in fast-paced environments.
I am reliable, organized, and a fast learner. I'm currently looking for long-term opportunities where I can help businesses deliver outstanding customer service while continuing to grow professionally.
Services I can provide:
Customer Support
Email Support
Live Chat Support
Virtual Assistance
Data Entry
Administrative Support
Appointment Scheduling
Customer Follow-up
Languages 🇪🇸 Spanish (Native) 🇬🇧 English (B2)
Steps for completing your project
After purchasing the project, send requirements so Alexandra can start the project.
Delivery time starts when Alexandra receives requirements from you.
Alexandra works on your project following the steps below.
Revisions may occur after the delivery date.
Review your support needs
I will review your guidelines, FAQs, customer tone, and access details before beginning.
Provide customer support
I will respond to customer questions through email and live chat during the agreed hours.