You will get professional customer support via email, chat and CRM


Project details
With over six years of experience in customer service, operations, hospitality, and sales, I provide dependable support that helps businesses stay organised and responsive. I specialise in email management, customer communication, CRM updates, scheduling, and administrative tasks, ensuring clients receive timely, professional, and thoughtful service. I am proactive, detail-oriented, and committed to making day-to-day operations run smoothly.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Financial Services, Telecommunications, Video ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Summary Report
(+ 2 Days)
+$15Frequently asked questions
About Julianna
Virtual Assistant | Customer Support Specialist | CRM Expert
Lagos, Nigeria - 7:50 am local time
Steps for completing your project
After purchasing the project, send requirements so Julianna can start the project.
Delivery time starts when Julianna receives requirements from you.
Julianna works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation & Requirements
Client shares business information, goals, preferred workflow, and access to necessary tools or platforms.
Setup & Familiarisation
I review your SOPs, communication guidelines, FAQs, and existing processes to ensure consistency with your brand.