You will get professional Disputes & Chargebacks handling service for eCommerce
Project details
With more than 3 years of experience as a Virtual Assistant, I will help you to manage chargebacks and disputes.
- Respond to all cases within the deadline.
- Submit Strong Evidence.
- Will take all the necessary steps to win every single case.
The winning rate of chargebacks depends on the policy and your business model(order processing, service quality, etc). I always make sure my best effort as well.
- Respond to all cases within the deadline.
- Submit Strong Evidence.
- Will take all the necessary steps to win every single case.
The winning rate of chargebacks depends on the policy and your business model(order processing, service quality, etc). I always make sure my best effort as well.
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$35
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 1 | 7 | 30 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - |
Frequently asked questions
About Sonjoy
Shopify Customer Service Representative | Virtual Assistant
Dhaka, Bangladesh - 12:33 pm local time
My experience:
- Order Fulfillment using DSers, CSV/Spreadsheet, Mass Fulfillment & Manually
- Customer Service
- Customer Support
- Zendesk (Email Customer Support)
- G Suite (Email Customer Support)
- Reamaze - Customer service, live chat, and helpdesk
- Managing Social media Comment and relies on (Facebook, Twitter, Instagram)
- Handling Chargebacks & Disputes(Shopify, Stripe, etc)
- Email handling
- Solve customer queries with Suppliers.
- Team Management
- Managing Freelancers (Upwork)
- Data Entry
- LinkedIn Lead Generation.
- Email Validation.
- Word, Excel, PowerPoint, Google Spreadsheet, etc.
- PowerPoint Presentations
For customer satisfaction, I can handle the refund, resend, discount. So, No more Boring Tasks for you!
Get Better time management, focus on growing Business, and enjoy your weekends!!
I always meet deadlines. I will be available more than 40 hours per week and able to start your project as soon as possible according to your requirement. I am looking forward to hearing back from you and ready for the interview!
Steps for completing your project
After purchasing the project, send requirements so Sonjoy can start the project.
Delivery time starts when Sonjoy receives requirements from you.
Sonjoy works on your project following the steps below.
Revisions may occur after the delivery date.
Verification
I will check customer order details and billing info.
Collect Evidence
I will collect all the correct evidence.