You will get professional e-commerce customer support and order fulfillment
Project details
Are you an e-commerce store owner overwhelmed by customer inquiries, order backlogs, and endless data tracking? I am here to streamline your operations so you can focus entirely on scaling your business.
As an experienced E-Commerce Virtual Assistant, I specialize in managing day-to-day storefront operations with high accuracy and a strong customer-first approach.
What I can manage for your store:
Customer Support & Live Chat: Promptly resolving buyer inquiries across Meta, WhatsApp, and email helpdesks to boost customer satisfaction.
Order Fulfillment & Logistics: Tracking shipments, processing orders, and ensuring seamless delivery workflows.
Data Entry & Inventory Logs: Keeping your product data clean, organized, and meticulously updated using Excel and Google Sheets.
I pride myself on reliability, fast communication, and treating your business operations with the utmost professionalism. Let's work together to give your customers an incredible experience!
As an experienced E-Commerce Virtual Assistant, I specialize in managing day-to-day storefront operations with high accuracy and a strong customer-first approach.
What I can manage for your store:
Customer Support & Live Chat: Promptly resolving buyer inquiries across Meta, WhatsApp, and email helpdesks to boost customer satisfaction.
Order Fulfillment & Logistics: Tracking shipments, processing orders, and ensuring seamless delivery workflows.
Data Entry & Inventory Logs: Keeping your product data clean, organized, and meticulously updated using Excel and Google Sheets.
I pride myself on reliability, fast communication, and treating your business operations with the utmost professionalism. Let's work together to give your customers an incredible experience!
Purpose
BusinessIndustry
Ecommerce, Logistics & Supply Chain ManagementLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 2 | 5 | 12 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4
Live Chat Support
+$5About Mubashir
Virtual Assistant | E-commerce Customer Support & Order Management
Multan, Pakistan - 1:14 am local time
My core expertise includes:
Customer Care Excellence: Managing live chat inquiries across WhatsApp Business, Facebook Messenger, and Email with quick response times and high satisfaction.
Order & Logistics Management: Processing store orders, tracking shipping statuses, and managing supplier logs accurately.
Data Management: Utilizing Google Sheets and Excel to maintain highly organized, clean operational records.
I am highly reliable, quick to adapt to new store platforms, and committed to delivering high-quality results. Let's connect to discuss how I can take the daily operational workload off your shoulders!
Steps for completing your project
After purchasing the project, send requirements so Mubashir can start the project.
Delivery time starts when Mubashir receives requirements from you.
Mubashir works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Review
I will review your store’s guidelines, check outstanding tickets, and align on your brand voice to ensure smooth communication.