You will get professional eBay customer support and buyer assistance
Top Rated
Project details
Providing excellent customer support is essential for building trust and maintaining a successful eBay business. I offer professional eBay Customer Support services to help you deliver fast, friendly, and reliable assistance to your buyers. Whether you need help managing customer messages, answering product inquiries, handling returns and refunds, resolving buyer issues, or responding to order-related questions, I can support your daily operations with professionalism and attention to detail.
My services include:
✔ Customer Message Management
✔ Buyer Inquiries
✔ Order Updates
✔ Returns & Refund Support
✔ eBay Case Assistance
✔ Feedback Management
✔ Professional Buyer Communication
✔ Daily Customer Support
✔ Support Reports
I focus on providing timely responses, clear communication, and excellent customer service to help improve buyer satisfaction and support the growth of your eBay business.
My services include:
✔ Customer Message Management
✔ Buyer Inquiries
✔ Order Updates
✔ Returns & Refund Support
✔ eBay Case Assistance
✔ Feedback Management
✔ Professional Buyer Communication
✔ Daily Customer Support
✔ Support Reports
I focus on providing timely responses, clear communication, and excellent customer service to help improve buyer satisfaction and support the growth of your eBay business.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Fashion & Apparel, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$29
|
Standard
$79
|
Advanced
$149
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $40
Additional Hour of Work
+$20
Summary Report
(+ 1 Day)
+$15
Returns & Refund Support
(+ 1 Day)
+$25
Feedback Management
(+ 1 Day)
+$20
eBay Case Handling
(+ 1 Day)
+$35Frequently asked questions
23 reviews
(17)
(4)
(1)
(0)
(1)
This project doesn't have any reviews.
JR
James R.
Nov 7, 2025
Create, Populate and Manage and Ebay Store
Usama was great to work with. Super responsive, super friendly, super capable. Was able to run this project with minimal input and supervision and came up with a lot of really great suggestions.
LE
Luke E.
Oct 26, 2025
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FO
Francesco O.
Oct 21, 2025
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Luke E.
Jul 31, 2025
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JS
Julie S.
Dec 4, 2024
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About Usama
Shopify & eBay Store Manager | Product Catalog & Operations Manager
100%
Job Success
Bahawalpur, Pakistan - 12:23 pm local time
I help eCommerce businesses manage and grow their stores by handling product listings, store management, inventory control, customer support, and marketplace operations with minimal supervision.
With a proven track record and a 100% Job Success Score (JSS), I help eCommerce businesses scale and grow by optimizing their online stores, driving traffic, and increasing sales. Whether you're a global brand, startup, or entrepreneur, I provide the expertise you need to outperform competitors and expand your business.
𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀:
1. eBay Store Management – A Full-Service Solution
I manage your eBay store from A-Z, ensuring your products are fully optimized for maximum visibility and sales growth:
🔍 SEO-Optimized Listings: Create high-performing product titles, descriptions, and item specifics to rank higher on eBay.
📈 eBay Marketing & Promotions: Run PPC campaigns, sales promotions, and discounts to boost sales.
💬 Customer Support & Feedback Management: Handle returns, inquiries, and order fulfillment to maintain high ratings and customer satisfaction.
📦 Inventory & Order Management: Streamline inventory tracking, order processing, and fulfillment for smooth operations.
2. Shopify Store Setup, SEO & Optimization
I assist with Shopify store setup and ensure optimal performance to boost conversions:
🛠️ Store Setup & Customization: Full store setup, theme installation, and customized design.
📝 Product Listings Optimization: Optimize product titles, descriptions, and images for higher visibility.
📊 Shopify SEO: Improve SEO rankings by optimizing meta tags, alt text, and URL structure.
🚚 Shopify Dropshipping: Set up dropshipping solutions using AutoDS and Oberlo, ensuring seamless operations.
3. eBay & Shopify Dropshipping Expertise
I specialize in running profitable dropshipping businesses on eBay and Shopify:
🔎 Product Research & Supplier Sourcing: I use tools like Zik Analytics and Terapeak to identify high-demand products and source reliable suppliers.
⏱️ Order Fulfillment Automation: Automate the entire order processing and tracking system, ensuring efficiency.
💵 Pricing & Profit Margin Strategy: Develop competitive pricing strategies to ensure healthy profit margins.
4. Sales & Performance Optimization
𝗠𝗮𝘅𝗶𝗺𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝘀𝗮𝗹𝗲𝘀 𝗮𝗻𝗱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗽𝗿𝗼𝘃𝗲𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀:
📈 SEO for Sales Growth: Optimize SEO strategies for higher product rankings and better visibility.
💰 PPC Campaign Management: Manage PPC ads on eBay and Shopify to drive targeted traffic and increase ROI.
🌟 Customer Experience & Retention: Implement strategies that not only increase conversions but also enhance customer loyalty.
𝗞𝗲𝘆 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗙𝗮𝗰𝘁𝗼𝗿𝘀 𝗳𝗼𝗿 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝘁𝗼𝗿𝗲:
🔍 SEO Optimization: Ensuring SEO is at the heart of your listings will boost visibility and increase sales.
📑 Optimized Listings: Well-structured listings convert visitors into buyers by clearly highlighting product benefits.
📊 Data-Driven Decisions: Market analysis and performance tracking lead to informed decisions that drive growth.
🎯 Effective Marketing: PPC campaigns and promotions will drive targeted traffic to your store and increase conversions.
💬 Customer Satisfaction: Providing a seamless shopping experience, fast order fulfillment, and excellent customer service is key to positive reviews and repeat customers.
𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲 𝘁𝗼 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:
I rely on industry-standard tools to ensure I deliver top-quality results:
eBay Tools: InkFrog, DSM Tool, Zik Analytics, Terapeak, eBay File Exchange
Shopify Tools: AutoDS, Oberlo, Google Analytics, Canva, Shopify Admin
General Tools: Google Sheets, Excel, Google Drive, MerchantWords
PPC & Ads: eBay Promoted Listings, Shopify Ads, Facebook Ads, Google Ads
𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲?
🏅 Expertise in eBay & Shopify: I specialize in eBay and Shopify, ensuring your business receives expert-level services.
📊 Results-Driven: I use data-backed strategies to increase sales and grow your business.
🤝 Professionalism: I’m detail-oriented, ensuring your store is optimized for long-term success.
🏆 Proven Track Record: With 5+ years of experience and 100% Job Success, I have consistently delivered top-tier results for clients worldwide.
𝗟𝗲𝘁’𝘀 𝗚𝗲𝘁 𝗦𝘁𝗮𝗿𝘁𝗲𝗱!
If you're ready to take your eBay or Shopify store to the next level, let's connect! I’d love to discuss how I can help you grow your business by driving traffic, optimizing listings, and boosting sales.
𝗠𝗲𝘀𝘀𝗮𝗴𝗲 𝗺𝗲 𝗻𝗼𝘄, 𝗮𝗻𝗱 𝗹𝗲𝘁’𝘀 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝗵𝗼𝘄 𝘄𝗲 𝗰𝗮𝗻 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝘆𝗼𝘂𝗿 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀! 🚀
Steps for completing your project
After purchasing the project, send requirements so Usama can start the project.
Delivery time starts when Usama receives requirements from you.
Usama works on your project following the steps below.
Revisions may occur after the delivery date.
Support Requirements Review
I will review your customer support requirements, communication guidelines, and business processes to understand your expectations and support workflow.
Customer Support Management
I will handle customer inquiries, buyer messages, order updates, returns, refunds, and customer support tasks based on your selected package.