You will get professional eBay customer support and dispute resolution
Project details
You will get professional eBay customer support, including buyer message management, customer inquiries, dispute resolution, return handling, and refund processing, all handled in line with eBay policies to help protect your seller performance and account standing.
Every interaction is handled with the goal of de-escalating concerns, retaining customer trust, and delivering a positive buying experience while representing your brand professionally.
Every interaction is handled with the goal of de-escalating concerns, retaining customer trust, and delivering a positive buying experience while representing your brand professionally.
Industry
Business, Consumer Goods, Cryptocurrency & Blockchain, Ecommerce, Education, Games, Health & Wellness, Kids & Family, Logistics & Supply Chain Management, Manufacturing, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Sports & Recreation, Technology & InternetPlatform
Amazon, eBay, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Inventory Management | - | - | - |
Order Management | - | - | - |
Customer Assistance | |||
Payment Processing | - | - | - |
Product Offers & Promotions | - | - | - |
Reporting | - | - | - |
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Mary Jane B.
Feb 14, 2025
Resume Customization Specialist Using ChatGPT & JobScan
About Temitope
Administrative Virtual Assistant | Customer Support | Email & Chat
Osogbo, Nigeria - 6:00 am local time
With 3+ years of experience in administrative support and customer service, I've supported growing businesses with the day-to-day operations that keep teams productive and customers satisfied. I work proactively, communicate clearly, and pay close attention to detail, ensuring tasks are completed accurately and on time without constant follow-up.
Here's how I can support your business:
🛒 eCommerce Operations
▪︎ Shopify, Amazon & eBay product listings
▪︎ SEO-optimized product titles and descriptions
▪︎ Order processing, fulfillment & shipment tracking.
• Returns, exchanges & refund processing.
▪︎ Inventory monitoring & stock updates
▪︎ Product and competitor research
📋 Administrative & Executive Support
▪︎ Email inbox management (Gmail, Outlook & Zoho Mail).
▪︎ Calendar management & appointment scheduling.
▪︎ Meeting coordination & travel arrangements.
▪︎ Data entry & spreadsheet management.
▪︎ CRM management & database updates.
▪︎ SOP documentation & process improvement.
▪︎ Internet research, reporting & document management.
💬 Customer Support
▪︎ Email Support.
▪︎ Live Chat Support.
▪︎ Customer enquiry & complaint resolution.
▪︎ Ticket management.
▪︎ Order tracking & post-purchase support
▪︎ Escalation handling.
▪︎ Customer follow-up & relationship management.
⚡ CRM & Operations Support
▪︎ HubSpot CRM
▪︎ Zoho CRM
▪︎ Notion
▪︎ Lead research & contact list building
▪︎ Data enrichment
▪︎ Email campaign support (Brevo)
▪︎ Workflow coordination
What you can expect when we work together:
✔ Clear and proactive communication
✔ Fast response times
✔ Accuracy and attention to detail
✔ Reliable follow-through
✔ Well-organised systems and documentation
✔ A proactive approach to solving problems before they become distractions
TOOLS I WORK WITH DAILY:
Shopify | eBay Seller Hub | Amazon Seller Central | Zendesk |
HubSpot | Zoho CRM | Google Workspace | Notion | Trello | ClickUp
| Slack | Zapier | Canva | Calendly | ChatGPT | Microsoft Office
Have a project in mind? Let's talk about your priorities, the support you need, and how I can help simplify your day-to-day operations. Send me an invitation, and let's discuss how I can contribute to your business.
Steps for completing your project
After purchasing the project, send requirements so Temitope can start the project.
Delivery time starts when Temitope receives requirements from you.
Temitope works on your project following the steps below.
Revisions may occur after the delivery date.
Review Your Requirements
I'll review your instructions, customer support policies, and the cases you need assistance with before starting.