You will get professional email and chat customer support
Project details
Provide your customers with professional, friendly and reliable customer support that improves satisfaction and strengthens customer relationships.
With 17+ years of experience in customer service and administrative support, I help businesses manage customer inquiries efficiently through email and live chat support while maintaining professionalism and excellent communication.
I am skilled in CRM systems, Slack, Google Workspace, Microsoft Office, customer follow up and administrative organization. I focus on delivering prompt responses, accurate information and positive customer experiences that help businesses build trust and loyalty.
Whether you need assistance handling customer inquiries, responding to emails, managing chat support or updating CRM records, I am committed to providing dependable, detail oriented support tailored to your business needs.
With 17+ years of experience in customer service and administrative support, I help businesses manage customer inquiries efficiently through email and live chat support while maintaining professionalism and excellent communication.
I am skilled in CRM systems, Slack, Google Workspace, Microsoft Office, customer follow up and administrative organization. I focus on delivering prompt responses, accurate information and positive customer experiences that help businesses build trust and loyalty.
Whether you need assistance handling customer inquiries, responding to emails, managing chat support or updating CRM records, I am committed to providing dependable, detail oriented support tailored to your business needs.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Energy, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$85
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20
Additional Hour of Work
+$15Frequently asked questions
About Alina
Customer Support Specialist | Email, Chat & Phone Support | CRM Expert
Roseau, Dominica - 4:41 am local time
I help businesses improve customer satisfaction, manage administrative operations efficiently and maintain organized communication systems using CRM platforms, Google Workspace, Microsoft Office and scheduling tools.
I am also pursuing a Bachelor’s in Marketing (expected 2027), strengthening my expertise in customer relations, business growth and basic accounting responsibilities such as invoice tracking, payment follow ups and accurate record updates.
Here’s what I bring to the table:
✔️ Skilled in Virtual Assistance, Microsoft Word, Google Docs / Google Workspace and CRM systems
✔️ Scheduling / Calendar Management and multitasking across inquiries, records and issue resolution
✔️ Professional, empathetic communicator who adapts to each customer’s needs
✔️ Reliable, detail oriented and committed to following through until every task is completed
✔️ Remote ready, organized and dedicated to building long term partnerships
“I am committed to delivering professional customer support and administrative assistance that helps businesses maintain strong customer relationships and efficient operations.”
If you’re looking for someone who can support your team, delight your customers and help your business grow, let’s connect.
Alina H.
Steps for completing your project
After purchasing the project, send requirements so Alina can start the project.
Delivery time starts when Alina receives requirements from you.
Alina works on your project following the steps below.
Revisions may occur after the delivery date.
Review client requiremnts
I will review the information, guidelines and support requirements provided to ensure clear understanding of your business needs.
Provide Customer Support Services
I will professionally manage customer inquiries through email and/or live chat while maintaining excellent communication and organization.