You will get professional email and chat customer support!
Rising Talent
Project details
You will receive professional customer support delivered with accuracy, reliability, and attention to detail.
With over 12,500 hours of experience supporting customers, creators, and online businesses, I can help manage customer communications through email, live chat, ticketing systems, and social media messaging.
Services may include:
• Responding to customer inquiries
• Managing email and chat support
• Handling support tickets
• Order and account assistance
• Following support workflows and guidelines
• Maintaining support documentation
• Escalating issues when needed
• Providing a positive customer experience
I am organized, responsive, and committed to delivering professional support while following your established processes and policies.
Whether you need ongoing customer service assistance, help managing support volume, or reliable communication with your customers, I will provide dependable support that helps your business run smoothly.
With over 12,500 hours of experience supporting customers, creators, and online businesses, I can help manage customer communications through email, live chat, ticketing systems, and social media messaging.
Services may include:
• Responding to customer inquiries
• Managing email and chat support
• Handling support tickets
• Order and account assistance
• Following support workflows and guidelines
• Maintaining support documentation
• Escalating issues when needed
• Providing a positive customer experience
I am organized, responsive, and committed to delivering professional support while following your established processes and policies.
Whether you need ongoing customer service assistance, help managing support volume, or reliable communication with your customers, I will provide dependable support that helps your business run smoothly.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Marketing & Advertising, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 14 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
3 reviews
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About Amanda
Customer Support Specialist | Zendesk | Outreach & Admin Support
100%
Job Success
Nindiri, Nicaragua - 10:02 pm local time
Over the past several years, I have supported customers, creators, and internal teams through email, chat, administrative support, documentation, data management, and outreach projects.
My experience includes:
• Customer Support (Email & Chat)
• Zendesk Ticket Management
• Creator Support
• Administrative Support
• Data Entry & Record Management
• Email Communication
• Lead Generation & Outreach
• Google Sheets & Microsoft Office
• Salesforce, Zoho, and Slack
I am highly organized, detail-oriented, and comfortable working independently in fast-paced remote environments. I take pride in providing professional communication, accurate work, and reliable support while meeting deadlines and maintaining quality standards.
Whether you need customer support, administrative assistance, data management, or outreach support, I am ready to help.
Steps for completing your project
After purchasing the project, send requirements so Amanda can start the project.
Delivery time starts when Amanda receives requirements from you.
Amanda works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
Review your business information, support channels, documentation, and customer service procedures.
Provide Customer Support
Deliver customer support services through the selected channels while following your guidelines and processes.