You will get professional email and chat customer support!
Rising Talent
Project details
You will receive professional customer support delivered with accuracy, reliability, and attention to detail.
With over 12,500 hours of experience supporting customers, creators, and online businesses, I can help manage customer communications through email, live chat, ticketing systems, and social media messaging.
Services may include:
• Responding to customer inquiries
• Managing email and chat support
• Handling support tickets
• Order and account assistance
• Following support workflows and guidelines
• Maintaining support documentation
• Escalating issues when needed
• Providing a positive customer experience
I am organized, responsive, and committed to delivering professional support while following your established processes and policies.
Whether you need ongoing customer service assistance, help managing support volume, or reliable communication with your customers, I will provide dependable support that helps your business run smoothly.
With over 12,500 hours of experience supporting customers, creators, and online businesses, I can help manage customer communications through email, live chat, ticketing systems, and social media messaging.
Services may include:
• Responding to customer inquiries
• Managing email and chat support
• Handling support tickets
• Order and account assistance
• Following support workflows and guidelines
• Maintaining support documentation
• Escalating issues when needed
• Providing a positive customer experience
I am organized, responsive, and committed to delivering professional support while following your established processes and policies.
Whether you need ongoing customer service assistance, help managing support volume, or reliable communication with your customers, I will provide dependable support that helps your business run smoothly.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Marketing & Advertising, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 14 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
4 reviews
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This project doesn't have any reviews.
PP
Paul P.
Aug 6, 2026
Mobile App QA Tester
Amanda had a high hit rate: most of what she reported turned into a real shipped fix. She was excellent on detail-heavy verification and caught content errors that everyone else had walked past. Clear communicator, easy to work with, followed through on re-tests unprompted.
AB
Andrew B.
Jun 17, 2026
Paid Test Task - IG Lead Generation VA
SM
Saverio M.
May 5, 2026
Looking for dedicated Creator/Customer Support Agents/fluent in English, for a long term assignment.
JD
John Jerome D.
Dec 20, 2021
Need an adminstrative assistant with fluent/clear english to deal with daily tasks
About Amanda
Customer Support | VA | Outreach | Data Annotation | Manual QA
100%
Job Success
Nindiri, Nicaragua - 1:23 am local time
I have several years of experience supporting customers, creators, and remote teams through email and chat support, administrative assistance, research, outreach, AI data annotation, manual quality assurance, and data management.
My areas of expertise include:
• Customer Support (Email & Chat)
• Virtual Assistance & Administrative Support
• AI Data Annotation (Spanish Audio & Accent Classification)
• Manual QA Testing & Bug Reporting
• Creator Research & Outreach
• Data Entry & Spreadsheet Management
• Zendesk, Salesforce, Google Sheets, Microsoft Excel, Slack & ChatGPT
I am detail-oriented, organized, and dependable, with the ability to learn new systems quickly and adapt to different types of projects. I enjoy accuracy-focused work and communicate clearly throughout every stage of a project. Whether supporting customers, managing administrative tasks, annotating AI training data, testing applications, conducting research, or organizing data, I am committed to delivering reliable, high-quality results while meeting deadlines and following project guidelines.
Steps for completing your project
After purchasing the project, send requirements so Amanda can start the project.
Delivery time starts when Amanda receives requirements from you.
Amanda works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
Review your business information, support channels, documentation, and customer service procedures.
Provide Customer Support
Deliver customer support services through the selected channels while following your guidelines and processes.