You will get professional email and chat customer support
Project details
I have 13 years of customer service experience and I know how important it is to make every customer feel heard and supported.
I will provide friendly and professional email and live chat support for your business. I can answer customer questions, solve problems, handle complaints, and provide clear information about your products or services.
I am reliable, patient, and solution-focused. My goal is to help your customers have a positive experience and represent your business professionally.
I will provide friendly and professional email and live chat support for your business. I can answer customer questions, solve problems, handle complaints, and provide clear information about your products or services.
I am reliable, patient, and solution-focused. My goal is to help your customers have a positive experience and represent your business professionally.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Food & Beverage, Gaming, Retail & Wholesale, Software, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 5 | 9 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$9Frequently asked questions
About Qetevan
Customer Support & Customer Success Specialist | Email & Chat Support
Vancouver, Canada - 10:48 am local time
I help businesses turn everyday customer interactions into positive experiences through clear communication, calm problem-solving, and genuine care.
With 13+ years of international customer service experience across hospitality, front desk, and casino operations, I know how to support customers in fast-paced, high-pressure environments — while making each person feel heard, valued, and confident in the service they receive.
MY RESULTS:
→ Supported 200+ customers per shift while maintaining professional, accurate, and personalized service
→ Turned difficult customer interactions into positive outcomes through calm communication and clear explanations
→ Built trust during sensitive situations by helping customers understand policies and required procedures
→ Delivered fast and accurate support to VIP and high-value customers during complex transactions
→ Managed guest changes and special requests received by email, ensuring accurate room allocation and smooth coordination
SERVICES I PROVIDE:
→ Email Customer Support
→ Live Chat Support
→ Customer Service & Issue Resolution
→ Customer Success & Follow-ups
→ Customer Onboarding Support
→ Complaint Handling & De-escalation
→ Customer Relationship Management
→ Request Management & Cross-team Coordination
QUICK CREDENTIALS:
→ Strong written and verbal communication
→ Calm and confident in difficult customer situations
→ Detail-oriented and highly organized
→ Quick learner who adapts easily to new tools and systems
→ Comfortable working independently and with cross-functional teams
→ Multilingual: Georgian, English, Russian & Turkish
My approach is simple: listen carefully, communicate clearly, solve the problem, and make sure the customer feels supported from start to finish.
If you’re looking for someone who will care about your customers and represent your business with patience, professionalism, and reliability, let’s work together. 🤝
Steps for completing your project
After purchasing the project, send requirements so Qetevan can start the project.
Delivery time starts when Qetevan receives requirements from you.
Qetevan works on your project following the steps below.
Revisions may occur after the delivery date.
Review business information
I will review your business information, customer support guidelines, and FAQs.
Provide customer support
I will provide professional email and live chat support based on your guidelines.