You will get Professional email and live chat customer support for your business
Project details
You will get reliable, professional customer support that keeps your customers happy and protects your brand reputation. I handle email and live chat support, resolve complaints with care, and manage tickets efficiently so you can focus on growing your business.
With hands-on experience in call centre and client-facing roles handling UK and international customers, I bring fluent English (C1 certified), strong problem-solving skills, and a calm, friendly approach even with difficult customers. Based in Portugal (GMT+1), I offer flexible hours to match your timezone and business needs.
Whether you need someone to manage your inbox, provide live chat coverage, or de-escalate complaints, I deliver dependable support from day one. Let's work together to give your customers the experience they deserve.
With hands-on experience in call centre and client-facing roles handling UK and international customers, I bring fluent English (C1 certified), strong problem-solving skills, and a calm, friendly approach even with difficult customers. Based in Portugal (GMT+1), I offer flexible hours to match your timezone and business needs.
Whether you need someone to manage your inbox, provide live chat coverage, or de-escalate complaints, I deliver dependable support from day one. Let's work together to give your customers the experience they deserve.
Purpose
BusinessIndustry
Audio Services, Ecommerce, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$65
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7
Summary Report
+$5Frequently asked questions
About Harris
Multilingual Customer Support Specialist | English | Live Chat & Email
Faro, Portugal - 10:06 pm local time
What I bring to your business:
Fluent English (C1 ) with a clear, professional communication style
Experience with inbound/outbound calls, email support, and live chat
Strong problem-solving skills and ability to stay calm with difficult customers
Familiarity with CRM tools and ticket management workflows
Cross-cultural communication experience with European and international clients
I'm currently based in Portugal (GMT+1) and available for flexible hours to suit your team. Whether you need inbox management, front-line support, or complaint resolution — I deliver reliable, professional service from day one.
Let's connect and get started!
Steps for completing your project
After purchasing the project, send requirements so Harris can start the project.
Delivery time starts when Harris receives requirements from you.
Harris works on your project following the steps below.
Revisions may occur after the delivery date.
Review your requirements and set up access to your support tools
Handle customer queries via email and live chat as agreed