You will get Professional Email & Calendar Management for Busy Founders
Rising Talent
Rising Talent
Project details
Managing a busy inbox and calendar takes time away from what matters most growing your business.
I help founders and professionals stay organized by turning email chaos into order and creating a calendar system that keeps everything on track.
What sets me apart is a mix of precision, consistency, and client-focused support.
I don’t just sort emails; I build a structure that prioritizes the right messages, drafts responses when needed, and ensures nothing important gets overlooked.
On the calendar side, I make sure every meeting, reminder, and follow-up aligns with your availability and goals, no missed events, no double-bookings.
I’ve helped founders save 10+ hours weekly by managing inboxes, scheduling, and follow-ups so they can focus on growth.
My process is simple: organize, manage daily, send reminders, and keep you updated so you’re always in control without the stress of micromanaging.
With me, you gain a reliable partner who ensures smooth communication and time management every single day.
I help founders and professionals stay organized by turning email chaos into order and creating a calendar system that keeps everything on track.
What sets me apart is a mix of precision, consistency, and client-focused support.
I don’t just sort emails; I build a structure that prioritizes the right messages, drafts responses when needed, and ensures nothing important gets overlooked.
On the calendar side, I make sure every meeting, reminder, and follow-up aligns with your availability and goals, no missed events, no double-bookings.
I’ve helped founders save 10+ hours weekly by managing inboxes, scheduling, and follow-ups so they can focus on growth.
My process is simple: organize, manage daily, send reminders, and keep you updated so you’re always in control without the stress of micromanaging.
With me, you gain a reliable partner who ensures smooth communication and time management every single day.
Purpose
BusinessIndustry
Agriculture, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Engineering, Environmental, Events Planning, Financial Services, Food & Beverage, Government & Public Sector, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Religion & Spirituality, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
Number of Revisions | 2 | 2 | 2 |
Number of Hours of Work | 3 | 6 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | |
Formatting & Clean Up | - | - | |
Project Management Support | - | - | |
Travel Planning | - | - | - |
2 reviews
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AS
Adi S.
May 1, 2026
Sales Calls – Africa Business Development
Mercy is a great sales caller with attention to detail. She learns quickly and adapts according to feedback.
Highly recommend.
Highly recommend.
PD
Paula D.
Oct 30, 2025
Meditation/visualization Experiment Participant
About Vincent
Sales & Customer Support Specialist | SDR/BDR | Appointment Setter
100%
Job Success
Obosi, Nigeria - 5:11 am local time
You're in the right place.📌
I help businesses generate qualified opportunities, improve customer satisfaction, and increase revenue through strategic sales outreach, proactive customer support, and consistent follow-up.
I'm Mercy, a Sales & Customer Support Specialist with 3+ years of experience helping businesses increase revenue, improve customer satisfaction, and build lasting client relationships. I combine the persistence of an SDR with the problem-solving mindset of a Customer Support Specialist, allowing me to support businesses as both a Sales Representative and customer-facing professional who ensures every interaction strengthens your brand and moves your business forward.
I've worked with businesses across SaaS, Real Estate, PropTech, Healthcare, E-commerce, Logistics, Coaching, and Digital Services, supporting companies such as ATS Manufacturing, Afriment Digital Company, TeeSparkles Online Fashion Hub, Salwan Surgicare, and US General Merchant Company.
Whether I'm qualifying leads, handling customer inquiries, booking appointments, managing CRM pipelines, or recovering inactive clients, my goal is always the same: deliver exceptional customer experiences while generating measurable business growth. I understand that every conversation is an opportunity to strengthen your brand, solve a problem, and move a prospect one step closer to becoming a loyal customer.
𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐈'𝐯𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝:
🔹 Maintained 95%+ customer satisfaction through responsive, solution-focused customer support.
🔹 Increased sales conversions by 28% through strategic follow-up, relationship building, and CRM management.
🔹 Converted 75% of qualified prospects into booked appointments* through outbound prospecting and lead qualification.
🔹 Reduced email inbox backlog by 95%, significantly improving response times and customer experience.
🔹 Improved average response times by 20% by optimizing support workflows and communication processes.
🔹 Successfully managed 50–60 customer interactions daily across phone, email, live chat, CRM platforms, and outbound sales campaigns while maintaining exceptional service quality, professionalism, and timely follow-ups.
𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐖𝐢𝐭𝐡:
✔️ Customer Support & Customer Service (Phone, Email & Live Chat)
✔️ SDR / BDR & Appointment Setting
✔️ Cold Calling & Telemarketing
✔️ B2B Outbound Prospecting
✔️ Lead Qualification & Follow-Up
✔️ Inbound Lead Outreach
✔️ Client Success & Customer Retention
✔️ CRM & Pipeline Management
✔️ Calendar Management & Meeting Coordination
✔️ Order Processing & Customer Assistance.
𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐔𝐬𝐞
𝐂𝐑𝐌 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: HubSpot, Salesforce, Zendesk, Freshdesk, Zoho CRM, Pipedrive, Intercom.
𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Aircall, RingCentral, Dialpad, Slack, Zoom, Google Meet, WhatsApp Business
Scheduling: Calendly, Google Calendar, Microsoft Outlook.
𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡: Apollo io, LinkedIn Sales Navigator, Hunter io, Lemlist, Dripify, Phantombuster.
𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲: Monday com, Airtable, ClickUp, Zapier, ManyChat.
𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞: Shopify, Amazon Seller Central, eBay, Selfany.
If your business uses different tools, I adapt quickly and require minimal onboarding.
𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐄𝐧𝐣𝐨𝐲 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐖𝐢𝐭𝐡 𝐌𝐞.
🔹Your customers don't separate your business from the people representing it and neither do I.
🔹 I communicate professionally, stay organized, solve problems proactively, and represent your brand with the same level of care as if it were my own.
🔹 Whether it's resolving customer concerns, qualifying leads, scheduling appointments, or nurturing prospects, I focus on delivering an experience that builds trust, strengthens relationships, and drives results.
Clients choose me because I don't simply complete tasks I help businesses create loyal customers, improve operational efficiency, and generate consistent sales opportunities.
If you're looking for a dependable Customer Support Specialist, Efficient Sales Representative, SDR, BDR, Appointment Setter, Cold Caller, or Client Success Professional who can communicate confidently, stay organized, and contribute to your business growth from day one, I'd love to be part of your team.😊
Click "𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛" 𝐨𝐫 𝐬𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞. Let's discuss how I can help you improve customer satisfaction, generate qualified opportunities, increase conversions, and grow your business.
Steps for completing your project
After purchasing the project, send requirements so Vincent can start the project.
Delivery time starts when Vincent receives requirements from you.
Vincent works on your project following the steps below.
Revisions may occur after the delivery date.
Access email/calendar, organize, manage daily, send updates.
I’ll organize your inbox, manage daily emails, and schedule your calendar to keep you stress-free and on track. With reminders, follow-ups, and regular updates, you’ll never miss important messages or meetings again.