You will get Professional Email & Chat Customer Support Agent
Project details
I provide professional email and chat customer support with fast response times, clear communication and a friendly attitude. I help businesses improve customer satisfaction and create smooth, organized support processes. My work is reliable, detail-oriented, and fully customized to your needs.
Purpose
BusinessIndustry
Ecommerce, Gaming, Retail & Wholesale, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 2 | 4 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Scriptwriting
+$10
Summary Report
+$10
Live Chat Support
+$20Frequently asked questions
About Sanin
Customer Support Specialist | Gaming Support | Virtual Assistant
Gorazde, Bosnia and Herzegovina - 9:12 am local time
I have 2+ years of experience in administration, documentation management, quality control and working directly with teams and customers.
I’m calm, organized, and very reliable, especially when following instructions, resolving issues, and providing fast, friendly support.
I can help you with:
1. Gaming Support:
- Responding to player tickets (Steam, Epic, Riot, game launchers)
- Bug/issue reporting
- Account assistance
- Player communication & problem solving
2. Customer Support
- Email support (Zendesk, Freshdesk, Crisp, Helpscout)
- Live chat support
- Technical troubleshooting
- Knowledgebase updating
3. Virtual Assistance
- Admin tasks
- Research
- Document formatting
- File management
Why me?
- Clear written English
- Fast replies & consistent communication
- Detail-oriented and responsible
- Comfortable working independently
- Always eager to learn
Previous Project Coordination Experience:
I worked on automotive manufacturing projects involving top-tier brands such as: BMW, VW, Tesla, Aston Martin, Audi, Volvo, Vogelsitze and roofSTAR.
This experience strengthened my communication, organization, documentation and problem-solving skills, all of which I now apply in Customer Support, Gaming Support and VA work.
If you need a reliable support agent or VA who can handle tasks calmly, quickly and professionally, I’m here to help.
Steps for completing your project
After purchasing the project, send requirements so Sanin can start the project.
Delivery time starts when Sanin receives requirements from you.
Sanin works on your project following the steps below.
Revisions may occur after the delivery date.
I set up the support system
I organize your support requirements, create response templates if needed and prepare everything for communication.
I provide email/chat support
I handle your customer requests clearly, professionally and on time.