You will get professional SOP and process documentation system for your business
Project details
Is your business running on memory, verbal instructions and tribal knowledge that lives only in your head?
One key team member leaving, or you stepping away for a week, should not threaten how your business operates. But without documented systems it does. Every single time. I will take your existing processes, however messy, undocumented or complicated, and transform them into clean, professional Standard Operating Procedures your team can follow without you explaining anything twice.
This is not generic template filling. This is deep operational documentation built around exactly how your business works, written clearly enough for a new hire to follow on day one.
This is perfect for you if:
✔ Your team keeps asking you the same questions repeatedly
✔ You want to hire but have nothing documented to train from
✔ Key processes live in one person's head and nowhere else
✔ You are scaling and need systems that grow with your team
✔ You want to step back from daily operations without everything breaking
What makes this different from every other SOP service:
I do not just write instructions. I think like an operator.I map the process end to end.
One key team member leaving, or you stepping away for a week, should not threaten how your business operates. But without documented systems it does. Every single time. I will take your existing processes, however messy, undocumented or complicated, and transform them into clean, professional Standard Operating Procedures your team can follow without you explaining anything twice.
This is not generic template filling. This is deep operational documentation built around exactly how your business works, written clearly enough for a new hire to follow on day one.
This is perfect for you if:
✔ Your team keeps asking you the same questions repeatedly
✔ You want to hire but have nothing documented to train from
✔ Key processes live in one person's head and nowhere else
✔ You are scaling and need systems that grow with your team
✔ You want to step back from daily operations without everything breaking
What makes this different from every other SOP service:
I do not just write instructions. I think like an operator.I map the process end to end.
Language
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 3 | 6 | 12 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional SOP Document
(+ 2 Days)
+$75
Process Flow Diagram
(+ 1 Day)
+$50
SOP Template Library
(+ 1 Day)
+$60Frequently asked questions
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About Esther
Executive Assistant | Administrative Assistant | Virtual Assistant
80%
Job Success
Nnewi, Nigeria - 11:26 pm local time
I'm an Executive Assistant and Virtual Assistant helping founders, CEOs, and busy professionals stay organized, keep priorities moving, and get the day-to-day work off their plate.
I manage the details that are easy to overlook but important to the business, inboxes, calendars, scheduling, meetings, follow-ups, projects, CRM updates, travel, documentation, and administrative operations.
With 5+ years of experience across Executive Assistance, Administrative Support, Operations, and Project Coordination, I don't just complete tasks. I take ownership of what needs to happen next, follow through without being chased, and keep you informed when something needs your attention.
PROVEN RESULTS
✅ Built a full compliance documentation system for a nonprofit client spanning four service divisions, color-coded Excel tracking, a master index, zero missed filings
✅ Designed a hiring pipeline tracker in Airtable with status tags, interview dates, and follow-up flags, client started landing callbacks within four weeks, still running today
✅ Managed executive inboxes and calendars with zero scheduling conflicts across time zones
✅ Built SOPs and workflow documentation that let teams run the same way whether the founder is in the room or not
HOW I SUPPORT FOUNDERS & EXECUTIVES
Executive & Administrative Support
✔ Inbox and email management
✔ Calendar and schedule management
✔ Appointment scheduling and coordination
✔ Meeting coordination, preparation, notes, and follow-up
✔ Executive communication and correspondence
✔ Travel and itinerary planning
✔ Document and presentation preparation
✔ Confidential administrative support
✔ Personal and business administration
Project & Operations Support
✔ Project and task coordination
✔ Deadline, milestone, and action-item tracking
✔ Team and stakeholder follow-up
✔ Business operations support
✔ Workflow organization and process improvement
✔ SOP creation and process documentation
✔ Vendor and partner coordination
✔ Research, reporting, and administrative tracking
CRM & Business Systems
✔ CRM management and data organization
✔ Lead and follow-up tracking
✔ Airtable, ClickUp, Asana, Trello, and Notion project systems
✔ Google Drive and digital file organization
✔ Excel and Google Sheets trackers and dashboards
✔ Workflow automation using Zapier and Make
✔ AI-assisted research, documentation, and administrative workflows
TOOLS Google Workspace • Microsoft 365 (Excel, PowerPoint) • ClickUp • Asana • Trello • Notion • Airtable • HubSpot • Salesforce • Zoho • Pipedrive • GoHighLevel • Slack • Zoom • Calendly • Canva • CapCut • Zapier • Make • ChatGPT • Claude • Gemini
WHAT YOU CAN EXPECT FROM ME
✔ Proactive: I notice what is missing and flag it before it becomes a problem.
✔ Independent: I take ownership without needing constant instructions or follow-up.
✔ Organized: Your tasks, information, deadlines, and follow-ups stay visible.
✔ Reliable: When I say I'll handle something, I follow it through.
✔ Systems-minded: I don't just complete today's task; I look for ways to make the process easier tomorrow.
✔ Confidential: I understand that executive and business support often involves sensitive information.
You shouldn't have to remember every email that needs a response, every person who needs a follow-up, or every task waiting for the next step.
That's what I'm here for.
If you're a founder, CEO, executive, or busy professional who needs a dependable right hand to manage the details and keep things moving,
Send me an invite or message me about what you need help with.
I'll have eyes on your setup and start figuring out what needs to happen next.
— Esther
Steps for completing your project
After purchasing the project, send requirements so Esther can start the project.
Delivery time starts when Esther receives requirements from you.
Esther works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Process Mapping
Once you purchase I will review your answers and send a short process discovery form. This captures every detail of how your process currently works, including the steps most people forget to mention.
Gap Analysis
Before writing a single word I will map the process end to end and identify any gaps, missing steps or quality checkpoints that need to be built in. I document what the process should be - not just what it currently is.