You will get professional virtual assistance and customer support.
Project details
You will get high-quality virtual assistance and customer support tailored to your business needs. With a strong background in managing daily operations, inventory tracking, and customer communications, I specialize in helping busy business owners regain their time. My approach focuses on fast response times, organized data entry, and professional social media management to ensure your customers feel heard and your business stays organized. Whether you need someone to monitor your inbox, handle expense tracking, or moderate your social media community, I deliver accurate and reliable support that lets you focus on growing your business.
Purpose
PersonalIndustry
Agriculture, Beauty & Cosmetics, Ecommerce, Environmental, Food & Beverage, Gaming, Government & Public Sector, Medical & Pharmaceutical, Real Estate, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 7 days |
Number of Hours of Work | 8 | 10 | 20 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
About Mary Angel Joyce
Virtual Assistant | Social Media Manager | Customer Support Specialist
San Pedro, Philippines - 6:41 am local time
Why I am a strong fit for your team:
Medical Support & Records Management: I have extensive experience in medical billing and patient support. My daily tasks involved coordinating directly with doctor’s offices to retrieve medical records and ensuring all documentation was accurately processed. I am highly proficient in the "request-to-delivery" cycle, including verifying payments and securely faxing records to patients.
Business Operations & Logistics: Beyond administrative tasks, I have managed the full operations of a service-based business in the laundry industry. I handled everything from inventory management and staff payroll to social media content creation and lead engagement.
Customer Experience Expert: Whether I am speaking with medical professionals or replying to customer inquiries on social media, I prioritize clear, polite, and efficient communication to maintain a 100% satisfaction rate.
Technical Skills & Tools:
Communications: Professional Phone Handling, Email Management, and Social Media Moderation (Meta Business Suite).
Administration: Payroll Processing, Inventory Tracking, and Secure Data Handling (HIPAA-aware mindset).
Content: Basic Content Creation for Facebook and Instagram.
I am a self-starter who understands that as a Virtual Assistant, my job is to make your business run smoother. I am comfortable working in fast-paced environments and pride myself on my reliability and attention to detail.
I would love to discuss how my background in medical records and business operations can support your specific goals. Thank you for your time and consideration.
Steps for completing your project
After purchasing the project, send requirements so Mary Angel Joyce can start the project.
Delivery time starts when Mary Angel Joyce receives requirements from you.
Mary Angel Joyce works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and Access Setup
I will review your requirements and ensure I have the necessary access to your communication channels or software. We will align on your specific goals for the week.
Task Execution & Monitoring
I will begin handling your customer inquiries, managing your inbox, or organizing your data as agreed. I focus on fast response times and high accuracy in administrative tasks.