You will get Professional Virtual Assistant & Customer Support (English–Spanish)
Project details
I provide professional Customer Support services in both English and Spanish, helping businesses deliver clear, friendly, and efficient communication to their clients. I have experience supporting international and corporate clients as well as within multinational environments that require high standards of accuracy, confidentiality, and professionalism.
I specialise in managing high‑volume inboxes, responding to customer enquiries, resolving issues, and maintaining organised communication workflows. My support includes email and chat handling, customer onboarding, FAQ responses, follow‑ups, ticket tracking, and escalation when needed. I ensure every client receives timely, accurate, and brand‑aligned assistance.
In addition to customer communication, I manage CRM updates, documentation, and administrative tasks to keep operations running smoothly.
Whether you need help managing daily customer enquiries, improving response times, or supporting Spanish‑speaking clients, I provide reliable, detail‑oriented, and bilingual customer support tailored to your business needs — with the professionalism expected in international and corporate settings.
I specialise in managing high‑volume inboxes, responding to customer enquiries, resolving issues, and maintaining organised communication workflows. My support includes email and chat handling, customer onboarding, FAQ responses, follow‑ups, ticket tracking, and escalation when needed. I ensure every client receives timely, accurate, and brand‑aligned assistance.
In addition to customer communication, I manage CRM updates, documentation, and administrative tasks to keep operations running smoothly.
Whether you need help managing daily customer enquiries, improving response times, or supporting Spanish‑speaking clients, I provide reliable, detail‑oriented, and bilingual customer support tailored to your business needs — with the professionalism expected in international and corporate settings.
Purpose
PersonalIndustry
Agriculture, Business Services & Consulting, Data Analytics, Ecommerce, Financial Services, Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Software, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$12
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 5 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15About Eduarda
Virtual Assistant and Customer & Sales Support Specialist
Sydney, Australia - 6:57 pm local time
Steps for completing your project
After purchasing the project, send requirements so Eduarda can start the project.
Delivery time starts when Eduarda receives requirements from you.
Eduarda works on your project following the steps below.
Revisions may occur after the delivery date.
4
The client may request adjustments or clarifications. I apply revisions promptly to ensure full satisfaction.